Vp Of Stores Jobs

Job Title: VP of Stores, EMS & Bob’s Stores

Employer: EMS - Eastern Mountain Sports & Bob’s Stores

Classification: Full-Time, exempt

Location: Meriden, CT

Reports to: Executive Vice President, Operations

Company Overview:

EMS

We believe success comes down to people. Since 1967, Eastern Mountain Sports has been helping people of all ages and abilities to have more fun outside. As a trusted source of top-quality outdoor gear, apparel and advice, we operate over 20 locations in twelve northeastern states, working with top active brands such as Timberland, The North Face, Columbia, Carhartt, Marmot, ON, Sorel and many more!

At Eastern Mountain Sports, we take a lot of pride in hiring people who have a genuine passion for the outdoors and the desire to inspire happiness by connecting people to nature and each other. If you've got passion for the outdoors and a commitment to the environment, an obsession for properly outfitting our customers, and a high degree of personal integrity, EMS may be the place for you.

Bob’s

We consider every Associate central to the success of the Company and an ambassador of the Bob’s Brand. Since 1954, Bob’s has been your local Family Footwear and Apparel Store offering competitive pricing, brands that you love with the service that you expect. We have over 20 locations in eight New England states offering a great assortment of Team, Active and Footwear for the family featuring such brands as UA, Champion, Adidas, Carhartt, Levi, and more!

Whether you work in our stores, our Distribution center or Home Office, you will have an opportunity to make a difference in the lives of the people around you by inspiring happiness and enriching our communities through quality affordable products and shared values.

About the role:

You will play a pivotal role in driving the financial success of our company. Your primary responsibility will be to provide exemplary leadership, effective communication, development, and motivation to both direct and indirect teams. By guiding and inspiring our Field leadership team, you will contribute to our goal of becoming an employer of choice.

Collaboration with Company leadership is key in this role. You will work closely with them to establish clear expectations and provide the necessary tools for all areas of retail operations and people management. Your expertise will ensure consistency and standardized practices across all stores, fostering a culture of excellence and efficiency.

As a true advocate of exceptional customer service, you will lead by example, demanding outstanding internal and external customer service from all field team members. By setting high standards, you will contribute to building strong customer relationships and brand loyalty.

Primary Responsibilities:

• Drive financial goals by providing exceptional leadership, effective communication, development, and motivation to both direct and indirect teams

• Assume overall responsibility for guiding, coaching, and developing the Field leadership team, with the aim of becoming an employer of choice

• Collaborate closely with Company leadership to establish clear expectations and provide the necessary tools for all aspects of retail operations and people management, ensuring consistent and standardized practices across all stores

• Serve as a role model for outstanding internal and external customer service, setting high standards for all field team members

• Prepare, communicate, measure, and achieve sales and profit goals on a district and store level

• Collaborate with internal teams to develop and implement strategic goals aligned with the company's vision

• Continuously explore opportunities to drive sales, inspire teams, and enhance customer satisfaction

Experience and Qualifications:

• Bachelor's degree

• Minimum of 5 years in a VP Stores role or Regional VP position that oversees multiple Districts with a total of 40+ retail locations.

• Exemplary organizational skills and the ability to make effective decisions under pressure

• Proven track record of leading store management and team members to achieve and surpass sales goals

• Exceptional written and verbal communication skills

• Ability to thrive in both team-oriented and independent work environments

• Advanced critical thinking skills

• Flexibility to travel to stores as required (up to 70%)

Values:

1. Personal Improvement & Wellbeing: We are committed to doing the work to become the best versions of ourselves physically, emotionally, intellectually, and spiritually in order to explore the world, build community, and curate living in a healthy state of joy, love and inspiration.

2. Empowered Thinking: We agree to do the work to metabolize our irrational fears so we can make rational decisions to achieve the outcomes we are looking for. This means we will be bold and courageous in failing forward, and we accept risk within well-managed parameters. The faster we hypothesize, test, validate or iterate, the sooner we succeed. There shall be no fear of rejection for speaking up; good ideas can come from anywhere; everyone has a voice; negative behaviors must be surfaced.

3. Integrity & Fairness: We seek a meritocracy where equity, inclusion, belonging, authenticity, honesty and integrity are paramount.

4. Service: We seek to deliver vastly more value than we cost and to make the world a happier place every day.

Company Benefits:

At EMS & Bob’s Stores, we offer an industry leading benefits package that includes a variety of benefits including paid time off, health insurance, dental insurance, tax deferred retirement plans, and access to experts in preventative care. We also offer fun perks such as access to online yoga classes through YogaWorks, Access Perks discount shopping, dining and travel network, and GoDigital University, our internal training program that is hosted by industry leaders in entertainment, music and more. We also offer Vendor Training opportunities that provide generous discounts through their online sites.

Additional Information:

EMS & Bob’s Stores are committed to creating an inclusive work environment that reflects the diversity of our community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race (or traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age (40 and over), sexual orientation, veteran or military status.