Virtual Executive Assistant / Entry Level (Remote)

We require all applicants to fill out our online application. For more details go here: https://careers.confetti.events

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers in providing product and service information and resolving technical issues. As a remote Customer Service Representative, you will work from your home while holding yourself accountable for your success and proactively supporting our customers.

Responsibilities

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Practices attentive and active listening

Ability to maintain composure and positive attitude during difficult times

Qualifications

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Ability to adapt well to change

Ability to work well in a fast-paced work environment

Ability to think outside of the box to resolve problems.

We Offer

Medical, Dental, & Vision

Paid Time Off

Career development and advancement opportunities

401(k) plan

Fun, Friendly, Open, Team Oriented work atmosphere