Universal Banker (Part-Time 20-25 Hours)

Description:

Do you have excellent customer service skills and love to work as a team player? Apply today!

This is for a part-time 20-25 hour position.

As a Universal Banker, you will be responsible for conducting teller transactions and cash transactions in an accurate and timely manner.

• Performs related duties as assigned by supervisor.
• Handle customer inquiries, whether by phone or in person, involving CD rates, account balances, and funds transfers.
• Completes arrangements and documents for special services, such as online banking, online bill pay, merchant services, etc.
• Completes Currency Transaction Reports, Monetary Instrument logs as required by the Bank Secrecy Act.
• Participates in sales, service and product training meetings.
• Represents the bank in community affairs and civic organizations.
• Follows policies and procedures related to the position.
• Performs a variety of customer service transactions, including holds, stop payment orders, cash advances, savings bond redemption and address changes.
• Electronically order checks and ATM cards.
• Assists supervisor in establishing objectives and plans.
• Rents safe deposit boxes and assists customers with access to those boxes. Process rental payments.
• Balances cash drawer at end of the shift. Reports any discrepancies to manager as necessary.
• Prepares change orders for commercial customers.
• Provides a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts.
• Receives checks and processes withdrawals, pays out money after verification of signatures and customer balances.
• Establishes retirement accounts and assists customers with arrangements for direct deposits.
• Actively refers loan services to appropriate bank departments.
• Issues cashier’s checks, gift cards, and reloadable cards.
• Proactively prospects for new business.
• Assists as needed with debit card ordering, issuing, and pin activation.

Requirements:

• Six months’ experience in the teller function, as well as sales experience, particularly in cross-marketing products and services.
• Good understanding of bank and services.
• Above average computer skills.
• High school diploma or equivalent.
• Excellent sales, interpersonal, customer service and communication skills.
• Good organizational skills.

EEO/Affirmative Action Employer