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Universal Banker Jobs

Company

M&T Bank
Address , Yarmouth
Employment type FULL_TIME
Salary
Expires 2023-12-06
Posted at 8 months ago
Job Description
Are you passionate about finding solutions for customers?
Starting Salary: $19/hr and up plus sales incentives
We Offer:
  • Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
  • Receive 40 annual hours to volunteer at organizations you choose
  • Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays
  • 401k match up to 5%
  • Competitive pay with opportunities to advance your career
  • Medical, dental, and vision benefits
  • Much more
Who We Need:
Universal Bankers are the adaptable problem solvers of M&T. You will be an important member of our team as we build relationships with customers, process their transactions, and help them understand products and services available to them. We will provide you with all the training skills needed to be successful.
Your Typical Day:
  • Support a diverse environment that supports the M&T Bank brand
  • Complete required training under the Federal SAFE Act
  • Educate customers so they understand the products and services available to them, making recommendations when appropriate.
  • Call existing customers to retain and expand relationships
  • Listen to customers and understand their needs
  • Welcome all bank visitors with a warm and friendly smile
  • Accurately and efficiently process customer transactions
  • Work closely with M&T Business partners, when necessary, to ensure all needs are met.
Education and Experience Required:
  • High school diploma or equivalent (GED)
  • Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center
Education and Experience Preferred:
  • Demonstrated success with cross-selling and referring products and services
  • Retail customer services skills
  • Technology savvy
  • Strong organizational and time management skills
  • Bilingual ability is not required but is a strong plus depending on location
  • Professional communication skills and interpersonal skills
Physical Requirements
  • Lifting objects up to 30lbs
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Location
Yarmouth, Maine, United States of America