Unit Clerk: Labor & Delivery Full Time

Coordinates and facilitates unit activities to include: Promptly answer call lights using positive guest relations skills and page appropriate staff. Monitor visitors on the unit and alert staff to possible problems and security issues. Assist in the coordination of emergencies and codes. Demonstrate ability to organize workload and manage multiple tasks while maintaining orderly desk routine. Maintain unit station and common areas in a neat and orderly manner. Educate and train new unit clerks, students and other staff, related to unit clerk activities and responsibilities. Contribute to and support a positive learning environment. Function as the computer and office equipment resource or super user for the unit. Maintain appropriate medical record and other forms needed during computer down time. As needed, deliver lab specimens, deliver/pick up supplies from other departments. Maintain scheduling flexibility to meet unit needs.

Greets and directs patients, visitors and employees with courtesy and respect, addresses them professionally. Utilizes the principles of Patient Family Centered Care.

Maintain neat, clean patient environment. Maintain unit supplies, restocking as needed.

Meets the standards for regulatory requirements for state and federal agencies.

Promote and achieve satisfaction of internal customers. Effectively intercede with families and patients and resolve concerns if able, if not able consult with RN providing care to the patient.

Provides administrative and clerical support for the assigned unit to include: Transcribe and process physician orders, including computer entry. Answer phones, direct calls and take messages for physicians, nurses and staff. Function as the resource person and unit communicator such as knowing the location of staff, equipment and supplies. Maintain inventory and par levels of unit forms and general office supplies. Coordinate paperwork for unit, including admissions/discharge logs, census logs, patient medical records and other unit-specific documentation. Maintain accurate and timely entry of information into computerized bed-management system. Perform charge entry duties. Run and reconcile reports for management and supervisors. Collect patient and unit data as assigned.

Utilizes human and material resources in a cost-effective manner.

May complete unit/department specific duties and expectations as outlined in department documents.

Qualifications

Qualifications

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Additional license/certification requirements as determined by the hiring department.

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs.

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