Underwriting Assistant Jobs

The TMHCC Allied Medical, Social Services & SMML Group is looking for a self-motivated professional seeking a rewarding specialized career providing outstanding assistance to a diverse set of internal and external customers. An ideal candidate will be passionate about providing support with a focus on customer service.

Underwriting Assistant

The Underwriting Assistant will perform a variety of primarily routine tasks associated with processing new and renewal insurance policies and maintaining agent records. Incumbents in this position provide underwriting support in single or multiple areas of miscellaneous professional liability, including but not limited to Miscellaneous Medical Professional Liability, Sexual Misconduct and Molestation Liability, and Social Services Professional Liability.

Locations: Atlanta, GA

Position Overview

• Input new, temporary, and/or renewal submissions into a designated database to assist in the underwriting process.
• Update and maintain departmental records such as updating policies, endorsements, policy status, quote information, countersignatures, invoices, broker information, etc.
• Prepare and draft correspondence such as quote letters, memorandums, declinations, or invoices, using U.S. mail, or other electronic means.
• Forward requested underwriting files and related documents to internal departments such as Claims, Accounting, etc.
• May perform relief work within the department or for other departments, as needed.
• Recommend and participate in the implementation of improvements to current processes and procedures.
• Prepare, process, and assemble approved policies, renewals, and other supplemental documents for distribution.
• Perform other general clerical duties such as setting up files, copying, filing, scanning, ordering supplies, and operating departmental office equipment.
• Perform incoming and outgoing mail distribution duties.
• Answer phone and resolve basic inquiries or forward call to the appropriate contact for resolution. Initiate phone calls to brokers and other parties to secure information or provide updated status.

Position Knowledge, Skills, and Requirements:

Education

• High school diploma or equivalent. Associate’s degree preferred

Experience

• Minimum of two years of relevant and progressive office/clerical experience acquired from working in insurance underwriting or related industry

Other

• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy
• Intermediate proficiency and experience using Microsoft Office Package (Excel, Access, PowerPoint, Word)
• Possess and have the ability to apply basic knowledge of principles, practices, and procedures
• Good organizational and analytical skills; demonstrated ability to manage multiple tasks simultaneously; attention to detail is crucial

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking an energetic and confident individual to join our team of professionals. The Tokio Marine HCC Group of Companies are equal-opportunity employers. Please visit www.tmhcc.com for more information about our companies.

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