Uhnw Private Banker - Palo Alto

The Banker SAFE Act is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Recognized subject matter expert within one area. Strong commercial awareness is a necessity. Is an acknowledged authority both within and outside area of expertise. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication is typically required. Provides advanced judgment and conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions. Required to think beyond existing solutions, assumptions or current knowledge of sophisticated areas. Significant impact on a function and/or the business through making decisions that determine technical approaches and strategies for the area.
Responsibilities:

• Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
• Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
• Align complementary experiences and skill sets of team members to maximize client effectiveness.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Demonstrate strong commitment to team success and place team goals above personal achievement.
• Establish a referral network and gain introductions to potential clients which generate new sales.
• Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
• Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
• Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
• Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
• Understand and communicate the risk involved with various investment strategies.
• Set an example of behaviour to all staff.
• Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
• Keep abreast of financial industry developments and current global market conditions.
• Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seeks or grants approvals as appropriate.
• Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.
• Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
• Encourage team members to work together to deepen client relationships and exceed sales goals.
• Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
• Demonstrate an in-depth understanding of clients’ businesses and sources of wealth generation.
• Actively identify prospects and establish contact with them/convert prospects into clients.
• Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
• Help clients achieve broad financial/investment goals related to the creation and management of wealth.
• Partner with colleagues across the Citi network to leverage capabilities and share expertise.
• Persevere in delivering what is promised, even when obstacles arise.
• Ensure clients are presented with seamless execution of internal processes and Citigroup services.
• Seek continuous improvement, admit mistakes and adapt behaviour, based on feedback from clients and colleagues
• Bring together the product experts to develop long-term solutions to strengthen relationships with the firm.
• Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
• Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
• Ensure strong controls and effective operational and administrative services.
• Anticipate events in a client’s life and business which have significant financial implications.
• Apply an in-depth level of knowledge in key investment and financing products.
• Develop expertise to identify business opportunities and address the unique needs of specific client segments.
• Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
• Advocate for the client, negotiating on their behalf with members of the Private Bank and Citi.
• Uncover needs that are not articulated or clearly expressed by the client.
• Understand the broad array of products and services under the Citi umbrella.
• Effectively manage client expectations regarding what can and cannot be executed on their behalf.

Qualifications:

• 15+ years of experience
• Demonstrates extensive knowledge of all Citi Private Bank banking and product systems, platforms, tools and capabilities.
• Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling

Education:

• Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Private Client Coverage

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Job Family:

Private Banker

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Time Type:

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Primary Location:

Palo Alto California United States

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Primary Location Salary Range:

$225,000.00 - $300,000.00

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