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Cart Attendant - East Palo Alto Sto347 - Part-Time

Company

ISS Facility Services (US)
Address , East Palo Alto, 94303, Ca
Employment type PART_TIME
Salary $21.75 - $22.00 an hour
Expires 2023-07-30
Posted at 10 months ago
Job Description
Hourly Wage
ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position $21.75 - $22.00.

Key Purpose
Cart attendants provide superior customer service to customers while assisting with carrying items to vehicles or delivering goods on the premise. As a Cart Attendant, you will ensure that carts are collected from parking lots/ garages, cleaned, and returned to the proper area. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria
  • Communicate with the lead, supervisor, co-workers, managers, and customers professionally
  • Fill in during staff shortage
  • Understand customer service and satisfaction
  • Maintain clean work area
  • Support shift lead in completing punch-list items
  • Use proper personal protective equipment
  • Take direction and respond to supervision
  • Understand reporting systems and the environment
  • Present a professional appearance and conduct
  • Follow all company procedures, policies, and rules
  • Perform work assignments in a team with other employees
  • Instilling trust
  • Comply with safety rules, policies, and procedures

Key Areas of Collaboration and Influence
  • Participate in team meetings
  • Coordinate activities with other internal departments
  • Always remember safety first
  • A solid commitment to the guest experience
  • Willingness to take directions from the Lead, Supervisor, or Manager
  • Build respectful relationships with all teammates and guests

Ideal Candidate Experience
  • Be able to work with little supervision
  • Demonstrates exceptional customer service skills
  • No previous experience is required
  • Must be a team player and committed to working in a quality environment
  • Understand that safety is a top priority and comply with all safety rules, policies, and procedures

Key Accountabilities
  • Collect and distribute shopping tools
  • Remove trash, clean, and sanitize shopping tool handles
  • Remove and gather empty shopping tools left outside or inside of the unit, in noncommercial customer areas such as exit, customer service area, transit zones, and bring them to the dedicated pick-up locations
  • Remove damaged shopping tools from Unit circulation and submit Work Order for repair
  • Assist customers with loading items into vehicles
  • May perform other duties as assigned
  • Replenish and manage shopping tools (trolleys, bags, baskets, pencils, shopping list, measuring tapes, catalogues, brochures, etc.)

Physical Demands & Work Environment
  • Must be able to stand for extended periods of time
  • Perform repetitive tasks
  • Frequently lift 0-10 pounds
  • Reach above shoulders <33%
  • To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
  • Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
  • Must be able to work under pressure and time deadlines during peak periods
  • Use of hands to finger, handle, rub, grip, and feel <66%
  • Push/pull and grasp with hands and arms 33-50%

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.

JOB DETAILS

Date posted:

MAY 25, 2023

Country:

UNITED STATES

Location:

EAST PALO ALTO, CA, US, 94303-2559

Job Category:

CLEANING

Full time/Part time:

PART TIME

Requisition ID:

35607