Treatment /Schedule Coordinator Jobs

Join our upbeat and friendly team at our Vista, California private practice office. We're seeking an office manager/treatment coordinator with a minimum of five years' dental practice experience, an outstanding work ethic, and a solid understanding of financial management in a dental office. Experience using Dentrix software and dental treatment planning is a must. Please note that only candidates with dental experience will be considered.Superb phone etiquette

• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
• Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
• Proficient in Dentrix
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Perform general office duties and other duties as required.
• Greet and check patients in and out before and after treatment.
• After proper training, provide treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Build trust, and understand the patient’s objectives
• Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Address patient concerns and answer any questions
• Able to service the schedule on a consistent basis