Travel Coordinator/Agent Jobs

Company Description

Ayamar Travel is a travel agency that aims to make unforgettable memories for clients. We specialize in booking flights, cruises, hotels, resorts, and more. We book group travel, corporate travel, family vacations, honeymoons, and much more!

Role Description

This is a remote full-time/part-time role for a Travel Coordinator/Agent. The following are the responsibilities of a travel coordinator:

• Respond to all travel inquiries in a timely manner.
• Stay up to date with the latest travel training, news, and destination information, by attending webinars and ongoing trainings.
• Handle issues that may arise during the bookings and travel.
• Coordinate with vendors to secure the best prices, deals, and promotions available.
• Consult clients by engaging in discussions and understanding their travel needs and preferences.
• Research, plan, and coordinate client travel arrangements and itineraries, including flights, hotels, resorts, car rentals, event tickets, etc.
• Effectively communicate with clients pre and post-travel.
• Be an advocate for clients by addressing their needs, concerns, and issues, and providing great customer service through the process.

Qualifications

• Must have a smartphone and laptop with internet access.
• Previous experience in customer service is also a plus, but not required.
• Be detail-oriented to accurately plan and coordinate client travel itineraries.
• Be proficient in technology, and able to navigate booking systems, travel platforms, and vendor sites.
• Have a passion for travel, and the desire to create an amazing experience for clients.
• Be flexible with clients across different time zones and be able to adapt to changing travel requirements.
• Must be at least 18 years of age and be authorized to work within the US.
• Must be able to effectively communicate with clients.