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Company | PGA Tour |
Address | , Ponte Vedra Beach, 32082 |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-09-19 |
Posted at | 8 months ago |
The Best Players Need the Best People.
QUALIFICATIONS
- A minimum of three years corporate level travel agency experience, including high level customer service skills
- High school or equivalent education required. Associates degree or successful completion of an accredited travel school program preferred
- Proficiency in Customer Reservation system; Galileo System preferred
- Ability to work weekends, evenings and holidays as needed. Strong telephone and communication skills required
RESPONSIBILITIES/DUTIES
- Interface with clients to gather information related to their travel needs in order to make appropriate air/hotel/rental car reservations
- Special projects or other duties as assigned
- Participate as needed in completing all functions related to servicing the client including ticket processing, clerical functions, etc
- Complete travel arrangements for clients with vendors in the most economical manner
- Follow company procedures, guidelines and standards in areas of customer service, ticketing, computer reservation system productivity, attendance and accuracy of work including following up on changes and maintaining queues
- Research and provide solutions to travel-related problems clients may have experienced
- Remain fully abreast of all airline rules, regulations, tariffs and other industry requirements. Accurately apply this information when making travel arrangements including geographical locations
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