Trainer And Communications Specialist

Job Number: R0168434
Trainer and Communications Specialist
Key Role:
Apply understanding of the system product and user base to develop and deliver a comprehensive training experience to help users understand and routinely use complex software applications during laboratory and public health activities. Create training content, maintain and update existing training materials around system enhancements, facilitate training sessions with laboratory users, and gather and interpret training metrics through new and established evaluation methods. Master complex software applications to a sufficient level to prepare training programs and training materials, design training demonstrations, provide system demonstrations, develop course content, write communications about system functionality and program offerings, support the development of the team’s overarching training and communications methodology, and coordinate the development of training aids, ultimately improving the awareness and comprehension of the system and increasing user proficiency. Collaborate with a software development team to understand anticipated system changes to develop content for release notes, broadcasts and notifications, and training materials. Work under direct supervision.
Basic Qualifications:

• Experience creating instructional guides for IT systems or standard operating procedures (SOPs)
• 1+ years of experience producing training content, lab processes, or education materials
• Experience hosting and presenting content on teleconference platforms
• Experience creating announcements regarding program offerings, system updates, or new functionality
• Ability to facilitate working groups and training sessions, interpret training evaluation data into meaningful insights, conduct presentations and provide demonstrations, work collaboratively, and adapt to changing priorities
• Bachelor’s degree
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Ability to deliver work products that are publication-ready, without the need for additional copy-editing
• Experience using Microsoft Office Suite
• Experience with qualitative and quantitative evaluation methods

Additional Qualifications:

• Experience developing training materials for public health emergency response
• Experience with Laboratory Information Management Systems (LIMS)
• Possession of excellent verbal and written communication skills
• Experience with data visualization tools, including PowerBI
• Experience working with public health agencies, including the Centers for Disease Control and Prevention
• Possession of excellent data gathering and analysis skills

Vetting:
Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $49,800.00 to $102,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.

EEO Commitment
We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.