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Company | Charity Link |
Address | Miami, FL, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-06 |
Posted at | 11 months ago |
Position Summary
The On-Site Tour Guide provides a fun, educational, and memorable experience to visitors, relaying the story, beers, brewery and partnerships of La Tropical in a safe and professional manner.
Essential Duties & Functions
DESIRED CAPABILITIES/CHARACTERISTICS
The On-Site Tour Guide provides a fun, educational, and memorable experience to visitors, relaying the story, beers, brewery and partnerships of La Tropical in a safe and professional manner.
Essential Duties & Functions
- Ensure we are abiding by all Safety measures put in place by Facilities/Operations/Safety Manager.
- Familiarization with the La Tropical story, beers, brewery and partnerships will be required.
- Describe tour groups points of interest to group members and respond to questions from group.
- Greet and socialize with patrons when not conducting tours.
- Clean up and set up of tour locations. Stocking and Restocking.
- Other duties as assigned.
- Ensure clear communication of all safety rules and regulations to any tour attendees.
- Greet and manage aspects of on-site brewery tours which includes all bus groups, and both private and daily tours.
- Lead walking tour groups through designated tour area, relaying historical, educational, and interesting brewery and beer industry facts.
DESIRED CAPABILITIES/CHARACTERISTICS
- Enjoys working in a team and collaborative environment.
- Prior experience as a Tour Guide is desired.
- Able to demonstrate integrity, mature judgment in handling all matters.
- Passion for La Tropical and the craft beer business.
- Ability to problem solve and work independently in a changing and multi-tasking environment with numerous deadlines.
- Willing to work flexible schedule, including weekends, evenings, holidays and overtime.
- Experience and proficiency in public speaking.
- Excellent organizational, planning and project management skills.
- Outgoing personality, positive attitude and strong verbal communication skills.
- Ability to understand and work well with on-site event producers.
- Outgoing/High energy, enjoys high level of public interaction.
- Knowledge of craft beer and the brewing process is desired.
- Works with Sales/Marketing team to execute retailer and distributor visits to maximize experience.
- Reports directly to the Sr. Marketing Manager.
- Requires moderate physical efforts: carrying, bending, stretching, stooping, pulling and pushing.
- Able to stand, walk for long periods of time.
- Work environment is primarily indoors within a restaurant and production environment and may involve noise and temperature changes.
- Ability to use a computer, keyboard and calculator.
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