Title Production Typist Reviewer

Corporate Culture And Compensation

Be part of friendly and professional team for one of the largest title companies in the United States where employees can learn, grow and make a difference. Be an instrumental part of a company focused on building long, rewarding careers in an exciting industry and where the work environment provides room for employees to grow personally and professionally.

You'll Receive

Compensation and benefits packages are comprehensive, competitive and generous providing room for potential growth and position/compensation advancement.

Responsibilities

• Type and/or review all products offered within the department (Ownership Reports, MCRs,
• Review search data provided by customers/abstractors for completeness and accuracy.

Commitments and any other products offered).

• Reading and understanding the daily metrics.
• Ability to manage work queues and maintain/meet customer service level agreements.
• Ex: Internal questions from team member via direct email or to the group box.
• Expected to maintain 90% accuracy.
• Reviewing Typed O&Es or Commitments: 25+ a day
• Regular consistent attendance is required, that could include attendance at after hour Company
• Ensure quality title reporting and meet all specified turnaround times according to customer service level agreements.
• Assist manager in training new staff members with Production unit.
• Monitor files for completeness and recognize missing items/information.
• Prepare and submit daily production log.
• Communicate with coworkers, management, customers, and others in a courteous and professional manner.
• Consistently meet and exceed minimum production goals set for the position. Goals are as follows:
• Monitor, follow-up and resolve problem files in a timely manner or elevate to appropriate manager or risk management.
• Typing O&Es or Commitments: 20+ a day
• Ex: Customer requests to revise/correct report or commitment.
• Must be personable, positive and a professional representative of the Company.
• Ex: Other team requests to revise/correct report or commitment.
• Handle general internal and external customer inquiries without assistance in a timely manner as presented to you through direct email or group managed email box.

events.

• Ability to accept supervision.
• Ability to interact effectively and professionally with all levels of management, employees and
• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.

customers by email, phone and in person.

• Perform other duties as assigned by manager.
• Ability to work overtime as requested and approved by manager.

Knowledge/Skills/Experience

• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.
• Excellent verbal and written communication skills.

Mortgage Banker currently lending in 40 states nationwide

Essential Duties

• Maintains a thorough knowledge of lending programs, policies, procedures and regulatory requirements.
• Maintains a professional image and demonstrates an understanding of and follows allPolicies and Procedures
• Explains the available loan program and rate options to the customer and advises the customer on options for locking in a rate and loan program. When the customer wants to lock in a rate and program, the LMP documents the customer's request to lock and confirms the locked rate/program with the Secondary Marketing Department.
• Negotiates terms, structures loan financing based on risk considerations, and presents credits for approval to appropriate levels of authority
• Actively work with already established referral accounts and originate residential mortgage loans with mortgage products to meet established loan quality and production goals.
• Provides monthly projections for production on a timely basis.
• Responds in a timely and professional manner to customer inquiries and referrals that are generated through established contacts or our business channels.
• Manages overall customer interaction and interfaces with all parties involved on each individual loan from application to closing, including but not limited to counseling and pre-qualifying potential homeowners.
• Obtains all necessary supporting documents and collects the appropriate fees.
• Participates in internal meetings and required training.
• Will partner with Mortgage Assistants' and other team members to provide guidance around all aspects of the sales process.
• Conducts interviews with prospective borrowers in order to analyze financial and credit data and determines customer financing objectives. Advises customers of advantages and disadvantages of loan products and pricing and gathers any additional information required.

Qualifications

• Excellent written and verbal communication skills
• Working knowledge of mortgage industry, products, lending practices, and regulatory (federal and state) guidelines.
• High School Diploma or equivalent required
• Active Mortgage Originator license through NMLS required in all states in which loans are originated OR will need to obtain license within first 90 days.
• Minimum of 3 years of mortgage experience with a proven track history
• Independent, self-starting, team player with a positive attitude
• Working knowledge of mortgage origination process, FNMA, FHA, VA, USDA Manufactured Home guidelines.
• Ability to read, analyze, and interpret financial data.
• Ability to develop positive relationships
• Exceptional organization and time management skills. Ability to manage multiple tasks and deadlines in a fast-paced environment
• Provides strong customer service to internal and external customers

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Job Posted by ApplicantPro