Tiktok Commerce-Strategy Manager, Shipping And Subsidies

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the team
The User Growth team plays a core role in the acquisition, activation, and retention of billions of users/consumers through our globally popular products such as TikTok, Resso, CapCut, Helo. We are building platforms, leveraging data & ML models, and providing end-to-end solutions to power the global growth of ByteDance products. Typical growth projects include paid ads, referrals and EDM.
Responsibilities:

• Working closely with logistics, product and user growth team in Shanghai, and build essential product functions to ensure shipping subsidy strategies work well in different fulfillment situations.
• Designing the suitable shipping subsidy strategies and membership for further saving subsidy costs and better user experience. Co-work with local operation and product teams to support strategic shipping subsidies requirements from KA and SMB merchants.
• Personalizing subsidy strategies and improving AOV according to data analysis.
• Responsible for shipping subsidy OKR and strategy in USA, co-work with strategy and finance team to calculate the subsidy rate target, then landing policy and adjustments on subsidy strategy like coupon threshold, face value, etc.

Qualifications
Qualifications:

• Data driven and proactive.
• Bachelor degree or above with more than 2 years working experience in e-commerce platforms, familiar with other e-commerce platforms and understanding shipping subsidy/logistics/membership strategies.
• Strong sense of ownership, commitment, responsibility for business objectives.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected].
Job Information
The base salary range for this position in the selected city is $100000 - $214400 annually.
​
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
​
At ByteDance/TikTok our benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support ByteDancers to give their best in both work and life. We offer the following benefits to eligible employees:
​
We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.
​
Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off(PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
​
We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.