Telecommunication Technician Jobs

Located in Lincoln, Nebraska, customer-owned LES is one of the nation’s leading utility companies. We’re recognized for low costs, reliability, financial stability, innovation, environmental stewardship, community involvement and exceptional customer service. So, if you are looking for a career, and not just a job; if you value working in an atmosphere that values passion and talent, high personal standards, service excellence, the environment and the community in which we live- LES may be the place for you. Please note, LES is interested in every qualified candidate who is eligible to work in the United States. However, LES is not able to sponsor employment-based immigrant or non-immigrant visas. This is not a remote position and requires residency within reasonable commuting distance to LES in Lincoln, Nebraska daily.

Under direct supervision, responsible for the transmission of information from one location to another. The information can be voice, data or video and is used for LES’ transmission and distribution operations, substation automation and control, teleprotection, SCADA, generation O&M, generation resource scheduling, corporate operations, customer interaction and regulatory compliance. Special emphasis is placed on ensuring a high level of uptime, dependability, security and confidentiality for all users, applications and circuits. The consequence of error can create a direct threat to human life, the reliability of the bulk electric system, or can result in significant financial loss or penalty. Performs emergency and scheduled overtime work as required. When “on-call”, response time is expected to be 60 minutes or less, in fit for duty condition. Consistent and reliable attendance is required.

Customer Focus – The successful candidate puts customers, both internal and external, at the center of business decisions in order to identify and respond to current and future customer needs. Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to internal customers.

Initiative – Seeking a candidate that takes action on their own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.

Communication - The ideal candidate expresses ideas and information in a clear and concise manner whether verbally, written, or other means; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling.

Job Technical Skills - A person in this role will keep their technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with their job; shares technical expertise with others.

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