Technical Writer Jobs

About Franke

We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands.

The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities.

About the job

Produces high quality documentation and other forms of communications which contribute to the overall success of Franke products.

Your tasks

• Interviews stakeholders and subject matter experts to:
• Establish scope and outlines of documentation requests.

• Become familiar with product technologies and production methods.

• Contributes to the development and maintenance of documentation and communication standards; and maintains records, files of work, and revisions.
• Produces images for documentation and other communications by utilizing software to manipulate 3D prototypes and by photographing equipment and utilizing photo editing software.
• Presents to groups, and facilitates meeting and/or training sessions, as necessary.
• Arranges content of documents for final delivery by utilizing desktop publishing software.
• Analyzes prospective outlined content. Compares to existing, re-usable content. Reuses, where possible, to generate greater efficiency, speed, and consistency in communications through single-sourcing.
• Reliable attendance is a must.
• Writes clear, easy-to-understand instructions, policies, procedures, and other types of communications to the level of the target audience, typically being the translation of technical terms to layperson speak.
• Follows and utilizes set company standards, styles, and templates when producing documentation.
• Fulfills additional duties as assigned.
• Manages technical writing projects from beginning to end, including: all updates and communications with stakeholders and subject matter experts; administering the review process; reviewing for grammar, spelling, and formatting accuracy; and finalizing documents for release per set procedures and approvals.

Requirements

• Bachelor’s degree in related field; technical writing, journalism, English
• Minimum of two years’ prior related work experience, four years or more preferred.

Contact details

[email protected]