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Talent Operations Manager Jobs

Company

Headway.co
Address , Remote
Employment type
Salary
Expires 2023-11-11
Posted at 9 months ago
Job Description

Headway is building a new mental healthcare system that everyone can access. We make it easy for people to find quality in-network mental health care by removing historic barriers faced by mental health providers, payers, and patients.

1 in 4 people in the US have a treatable mental health condition, but the vast majority do not get the care they need. The primary reason is cost: the majority of therapists do not accept insurance, meaning paying for therapy is prohibitively expensive for prospective patients. This is where we got our start – Headway has built the first software-enabled network of therapists who accept health insurance, making it easy for therapists to grow their practices, and possible for patients to find quality care they can afford.

We launched in April of 2019 and are now powering 400,000+ appointments per month. To scale our vision, we’ve raised over $100 million in funding from a16z, Thrive, Accel, and Google Ventures.

Join us, and make an impact

  • About the Team & Role
  • Our Talent Acquisition team is looking for our first Talent Operations, Project Manager to infuse the best of talent operations into our hiring process. We are seeking a passionate executor to work with our Talent team and cross-functional partners to ensure our hiring projects run effectively. Reporting directly to the Head of Talent, you’ll have a far-reaching impact on process improvements, tools to transform our hiring process, hiring training, and talent engagement initiatives.
  • Experience driving complex analyses and translating results into key actionable insights and projects
  • You Will
    • Document and help standardize talent processes to drive continuous improvement, quality, and consistency
    • Manage interviewer training and the calibration of interviewers on their assigned roles
    • Manage recruiting projects to expand Headway’s reach in the market
    • Collaborate with functional managers and business areas to ensure standardized processes and reporting frameworks
    • Create and deliver regular project status updates; including proactive notification of roadblocks and risks
    • Support a variety of talent engagement initiatives including out DEIB recruiting initiatives, referral programs, and our quality of hire exercises.
      • Use data to create reports that drive meaningful insights and actions for programs and initiatives
  • Ability to thrive in a fast-paced, high-growth start-up environment
  • You’ll be great for this role if you have:
    • 5+ years of experience working within a recruiting team that includes at least 2 years in a recruiting operations role
    • Experience driving complex analyses and translating results into key actionable insights and projects
    • A passion for researching tools and you are inclined to solve problems with automation
    • Demonstrated ability to proactively partner across teams to ensure business results
    • Excelled as a self-starter who can seamlessly create structure out of ambiguity
    • Ability to thrive in a fast-paced, high-growth start-up environment
  • Create and deliver regular project status updates; including proactive notification of roadblocks and risks
  • Document and help standardize talent processes to drive continuous improvement, quality, and consistency
  • Manage interviewer training and the calibration of interviewers on their assigned roles
  • Manage recruiting projects to expand Headway’s reach in the market
  • Collaborate with functional managers and business areas to ensure standardized processes and reporting frameworks
  • A passion for researching tools and you are inclined to solve problems with automation
  • Support a variety of talent engagement initiatives including out DEIB recruiting initiatives, referral programs, and our quality of hire exercises.
  • 5+ years of experience working within a recruiting team that includes at least 2 years in a recruiting operations role
  • Excelled as a self-starter who can seamlessly create structure out of ambiguity
  • Demonstrated ability to proactively partner across teams to ensure business results

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem - across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.

Headway employees work remotely across the US, with the option to work from our NYC HQ.

Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].