System Administrator-Altoona, Pa Jobs

Position Title: Systems Administrator

As an onsite Systems Administrator on our project, you will be supporting the Department of Veterans' Affairs. You'll analyze problem areas and opportunities for improvement in this mission critical network.

This position is located 100% onsite at the Veterans' Administration facilities, including Medical Centers, with daytime hours and potential for evening and/or weekend hours.

• Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
• Experience with conducting routine system administration tasks and logging data in system admin logs.
• Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
• Performing routine audits of systems and software to determine utilization and adequacy for demand, and compliance with current hardware and software site license regulations and requirements.
• Providing user management account support where Elevated Privileges (EP) may be required.
• Performing software application installation and configuration based on change order instructions.
• Communicating directly with customers on site to diagnose and resolve customer related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
• Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, to include Scripting, McAfee and other VA standard tools.
• Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement or revision.
• Performing general maintenance activities, printer deployment/repair, software installations, EHRM prep and equipment refreshes. May include occasionally pulling old cables from server room as needed.
• Ability to troubleshoot problems and issues identified by customers and implement corrective actions
• Frequently traversing around large VA site campus while transporting equipment to various office buildings.
• Experience:Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge of debugging protocols and processes.
• Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process as necessary.
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support, adds/moves and changes.
• Knowledge of debugging protocols and processes
• Duties include:Performing installation, configuration, maintenance, testing and troubleshooting tasks in support of the IT customers. Frequently positioning self to set up and maintain computers and connect/pull cords from under desks and in server closets.
• Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal and/or turn in of equipment.
• May occasionally answer door and escort personnel as needed.
• Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.

Education Requirements:

• Bachelor’s degree (computer science, electronics engineering or other engineering or technical discipline is required).
• OR 8 years of additional relevant experience may be substituted for education.

Nice If You Have:

• Experience with the VA
• Public Trust clearance
• Experience with the ServiceNow ticketing system a plus

Full Benefit Package to include:

• 100% paid Life, short and long-term disability insurance for employee
• We are an Equal Opportunity Employer
• 100% Dental and Vision
• 401(k)
• 100% Medical premium for employee
• We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law.
• Paid PTO
• Paid Federal Government Holidays