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Company | Hillis-Carnes Engineering Associates, Inc. |
Address | Annapolis, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | Civil Engineering |
Expires | 2023-09-26 |
Posted at | 8 months ago |
Hillis-Carnes Engineering is currently seeking a dedicated, proactive, and experienced System Administrator to join our dynamic IT team our Annapolis Junction, MD office. As a System Administrator, you will play a crucial role in ensuring the optimal performance, security, and reliability of our organization's technology infrastructure. If you have a passion for problem-solving, a keen eye for detail, and a customer service-oriented approach, we'd love to hear from you!
- Research and evaluate emerging technologies, hardware, and software, making recommendations for improvements and upgrades.
- Maintain detailed documentation of IT systems, configurations, and procedures for troubleshooting and future reference.
- Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed.
- Install, configure, and maintain hardware, software, and network components for servers, workstations, and other IT infrastructure.
- Perform regular system backups and recovery, ensuring data integrity and availability.
- Develop and implement security protocols, policies, and procedures to safeguard company data and prevent unauthorized access.
- Monitor system performance, identify and resolve issues to ensure optimal system functionality.
- Provide technical support and guidance to end-users, prioritizing customer satisfaction.
- Manage user accounts, permissions, and system access, ensuring proper adherence to company policies.
- Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.
- Proficiency in creating and managing group policy.
- Minimum of 2 years of experience as a System Administrator or a similar role.
- Familiarity with networking protocols, firewalls, and VPN configuration.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience with Azure is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to effectively explain complex technical concepts to non-technical users.
- Strong knowledge of Microsoft Windows operating systems, including Windows 10/11 and Windows servers.
- Proficiency in virtualization technologies such as Hyper-V.
- Relevant certifications (e.g., CompTIA A+, Network+, Security+, MCSA, or CCNA) are a plus.
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