Svp, Learning Products Jobs

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable and accessible online programs grounded in evidence-based content and relevant application. Our graduates are prepared to serve, lead and achieve personal and professional goals in diverse, evolving communities. As a socially conscious institution, we’re dedicated to making a positive impact and inspiring our students to do the same.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are

You are passionate about helping students achieve their educational goals. You thrive in a competitive, fast-paced, and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail and the ability to quickly execute on priorities.

As the SVP of Learning Products, you are responsible and accountable for the strategic and operational direction of ACE’s product portfolio. You will review ACE’s products and create a three-year product roadmap that addresses budget, resource, personnel, and technology requirements. In addition, you will be responsible and accountable for implementing the product roadmap, including creating project plans, completing tasks, and ensuring cross-functional and/or matrix teams hit launch dates while staying within budget. You will play a critical role in understanding the needs of our students and partners, as well as the changing landscape of higher education, and creating strategies to increase market share with innovative educational product solutions.

Compensation

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary range for this position is $150,000, plus all full time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
• Demonstrates self-reliance by meeting/exceeding workflow needs.
• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
• Completes assigned duties based on daily business needs and individual skill set.
• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
• Proven ability to work independently with limited supervision and with other department personnel.
• Capable, and adapts as needed, to work under pressure and meet tight deadlines.
• Builds and maintains student satisfaction.
• Recognizes and anticipates student needs.
• Must have exceptional communication, organization, and time management skills.
• Follows established processes as outlined by organization and leadership.
• Strong analytical and problem-solving skills with a high attention to detail.
• Consistently produces a high volume of quality work.
• Must be collaborative in driving decisions and a team-player.

Day to Day Responsibilities

In this role you will wear different hats, but your skills will be especially essential in the following areas:

• Partners with Marketing to appropriately position and communicate ACE’s products in the market and communicates value proposition by content vertical and offering in a manner that resonates with the customer.
• Serves as liaison with other departments including the Curriculum Production, Regulatory Affairs, and Marketing to ensure timelines are met for launching new academic products.
• Researches opportunities in the market to partner with content providers, UI/UX learning products, and other solutions to enhance the student learning experience.
• Creates a strategy for degree and non-degree product offerings that considers modality, content source, course instruction, and technology considerations.
• Leverages feedback from multiple internal and external stakeholders, including, but not limited to, faculty, staff, advisory boards, regulatory agencies, school districts, healthcare centers, community colleges, and other organizations to inform the product strategy.
• Creates and implements an innovative, forward-looking product strategy that aligns to the overall business goals and market demands.
• Creates custom product solutions, based on feedback from multiple stakeholders, to address workforce needs and close the skills gap in high-demand industries such as healthcare, nursing, education, and business.
• Ensures our product offerings and program portfolio meets the needs of our students and partners.
• Partner with Finance and Marketing regarding product pricing.
• Partners with the partnership development teams and executive leaders to establish mutually agreed-upon timelines and budgets for developing products.
• Supports partnership development efforts by engaging with potential partners and brainstorming creative solutions to meet their needs.
• Defines and documents student pathways with a focus on seamless transitions between product offerings to support career progression.
• Gains a deep understanding of customer experience, identifies and fills product gaps, and generates new ideas that grow market share, improves customer experience, and drives growth.
• Understands the students’ experience in the classroom and with integrated learning technology systems and recommend continuous improvement initiatives to support student learning.
• Partners with student-facing staff, Regulatory Affairs, Marketing, and Academics to provide academic content to support the development of product training programs.
• Understands key performance data and focus on improving product-related metrics.
• Partner with the Education and Healthcare solutions team to solicit and incorporate feedback from partners.

Qualifications and Education Requirements

• A proven track record of innovation in education.
• A minimum of 5 years of experience in program or product development.
• A minimum of 10 years of senior leadership experience.
• A minimum of a Master’s degree (MBA preferred) is required.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For five years, ACE has received recognition as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

• HSA and FSA options
• 401k and employer match
• Employer paid life & AD&D insurance
• Full-service wellness and EAP program
• Employer paid long-term disability
• Generous PTO
• Paid volunteer time
• Employee recognition and awards programs
• Medical, dental, & vision Insurance
• Tuition reimbursement & reduction programs
• Paid parental leave
• And more…
• Short-term disability

Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.

Diversity

At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. We recognize that acknowledging diversity is a necessary precondition, but sustained effort is necessary to ensure equity and greater inclusion. Through strategic planning and initiatives, we seek to develop programs that promote equity and inclusion for everyone so that all members of ACE’s community can reach their full potential. To create and maintain a truly diverse, equitable and inclusive learning community, we strive to make all feel equally valued, and we uphold our Commitment to Freedom of Expression. We may celebrate diversity, but we “live” inclusion.

Additional Notes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Internet bandwidth speeds from an employee's remote work location must be a minimum of 50Mbps download speeds and 5Mbps upload speeds. Please note if the bandwidth is shared across multiple devices (tablets, computer, streaming, phone, etc.) you will need higher overall speeds. You can test the speed of your connection by visiting speedtest.net Purchase, setup, installation, support, and ongoing maintenance of reliable internet service is the responsibility of the individual.

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Hawaii, Massachusetts, New Mexico, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.