Supervisor, Operations (Hac) Jobs

Who We Are

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work

Logistics / Supply Chain

About The Role

Responsible for supervising operational warehouse functions including but not limited to shipping/receiving, order picking and in house inventory, while maintaining warehouse cleanliness and appearance, food safety and personnel safety. Responsibilities will include supervising and working alongside team members, collaborating with peer Supervisors to ensure daily work completion, and may also include additional work as deemed necessary and appropriate by the Manager II, Operations. The Supervisor, Operations will also be responsible for managing daily performance and providing operational training to enhance the skills of the team. The Supervisor, Operations will report to the Manager II, Operations.

What You’ll Do

Supports Team:

• Ensures compliance with food safety, inventory management, customer service and operational standards.
• Provides first level of support in addressing employee complaints, suggestions, and
• Conducts job specific training for Operations staff.
• Works with Manager II, Operations to develop and execute daily work schedules and assignments.

Concerns.

• Understands and applies Employee Handbook Policies consistently and fairly.

Operations And Warehousing

• Ensures housekeeping responsibilities are completed in a timely
• Participates in team goal setting and strategic planning activities

manner

• Ensure compliance with organization policies and procedures for company safety and security standards
• Communicates effectively with and supports internal and external customers
• Initiates resolution of day-to-day customer, operational and service issues.
• Effectively raises ongoing issues to leadership and participates in corrective action processes
• Maintains general knowledge of OSHA, Feeding America & AIB regulations.
• Participates in periodic equipment and warehouse condition audits and inspections

Administration

• Participates on committees or groups to improve business effectiveness .
• Ensures all required reporting and documentation is properly controlled and

processed.

Our Inclusive Hiring Process

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• The Ability to Navigate Change
• Decision Making
• Accountability
• Customer Focus

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply.

What You’ll Need: Skills and Experience your resume should demonstrate:

• Solid work history motivating, organizing, and leading a diverse work group,

including ensuring adherence to safety standards and work procedures and delegating work assignments

• Demonstrated work experience with inventory management software
• Solid working knowledge of MS Office Suite (Excel, Word, Outlook)

Even Better If You Have

• The ability to operate various types of warehouse equipment
• Previous work with compliance with food safety.

And You'll Love This Position If

• You are passionate about helping others and believe in the mission of the Atlanta Community Food Bank – To fight hunger by engaging, educating, and empowering our community.
• You have experience working in a fast-paced environment and the ability to prioritize and multitask. If you enjoy rolling up your sleeves and doing whatever is necessary to get the job done.
• You are dependable, a team player and enjoy coaching and motivating staff and volunteers.
• You enjoy coming up with creative ideas and seeing the results of your plans while working in a positive community environment.

There May Be Some Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position will require frequent bending, stooping, reaching, climbing, and walking, and there may be extended periods of sitting and/or standing.
• Must be comfortable working in warehouse environment with varying temperatures and be able to lift up to 50 pounds.
• This position works in a typical warehouse setting with varying temperatures.
• This position would normally have routine opportunities to alter physical position or change eye focus.

Expectation

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

Final Thoughts

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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