Operations Supervisor Jobs

SUMMARY: The Operations Supervisor - Inventory and Logistics is responsible for overseeing and coordinating the day-to-day activities of the inventory and logistics department, ensuring that all operations run smoothly and efficiently. This position is responsible for managing inventory levels, tracking shipments, and ensuring timely delivery of goods to customers.

Why The Role Exists:

We aim to have a leading role in the unstoppable process of replacing mechanical keys with technology. We strive to incorporate our features and benefits into people’s daily lives. The Operations Logistic and Inventory Supervisor plays a physical role in optimizing the company's transportation of goods by managing the highest level of customer satisfaction and safety in every transaction.

We aim to gain a competitive edge by being responsive to changing client needs and offering a superior level of service. Salto is renowned for designing, building, and delivering best-in-class products. Our decentralized Area approach allows us to get closer to our customers, establish human-to-human relationships, and gain a better understanding of their needs and preferences. We value trusted feedback from our clients, which enables us to improve and develop new offerings and services that meet their evolving needs and generate results for everyone.

What Is A Operations Supervisor Logistics & Inventory

A Logistics and Inventory Supervisor is a professional who is responsible for managing and overseeing the day-to-day operations of logistics and inventory management in our organization. This position involves managing the flow of goods and materials through the supply chain, including procurement, transportation, storage, and distribution. The Logistics and Inventory Supervisor works with other departments, such as, production, and sales, to ensure that inventory levels are appropriate to meet demand while minimizing waste and cost. They also work with carriers, suppliers, and customers to schedule and track shipments, ensure on-time delivery, and maintain accurate inventory records.

The Vision the Operations & Logistics inventory supervisor must strive to Achieve:

Fostering a Culture of Learning & Development: We aim to create a more engaged and motivated team that is better equipped to meet the challenges of a constantly evolving business landscape. Skills and abilities can be developed through hard work, dedication, and perseverance. We aspire to create a culture where employees are willing to take risks, learn from their mistakes, and strive for personal and professional growth.

Sustainable Growth: The Operations and Logistics & Inventory Supervisor should strive to maintain optimal inventory levels that balance the needs of the business with the costs of carrying inventory. This involves monitoring demand, identifying trends, and implementing inventory control procedures to minimize waste and stock shortages, and drive constant improvement.

Building the Brand: The Operations Supervisor Logistics & Inventory makes their mark through human to human (H2H) relationships and by honoring our clients, partners, and each other in every interaction through respect, understanding and encouragement to be our best. We thrive by consistently delivering levels of service that match the excellence of our products and exceed others expectations. Each package sent from our US Distribution Center gives us an opportunity and exposure.

Closer to the Customer: The Operations and Logistics Inventory Supervisor should aim to develop and implement streamlined inventory and logistics operations that optimize the flow of goods and materials through the supply chain. This can be achieved through the use of technology, best practices, and continuous improvement efforts.

Cultural Expectations of the Operations Logistics and Inventory Supervisor

The Operations Logistics and Inventory Supervisor should demonstrate a commitment to ethical behavior in all aspects of their work, including inventory management, logistics planning, and record-keeping. This role should be customer-focused and strive to exceed customer expectations in terms of delivery times and final Packing & Delivery quality. The role requires one to be fully committed to continuous improvement, seeking out opportunities to optimize inventory and logistics processes and reduce costs while maintaining or improving quality.

As a leader, effective communication skills are critical to your success. Here are some expectations around communication that you should strive to meet:

• Information Sharing: You are expected to be transparent and share information effectively across the organization. This includes keeping team members informed about changes in the organization, sharing updates on progress, and communicating expectations around projects and tasks.
• Providing and Receiving Feedback: As a leader, you are expected to provide constructive feedback to your team and colleagues regularly. You should also be open to receiving feedback from others, as this will help you to improve your skills and become a better leader.
• Conflict Resolution: You should be skilled in resolving conflicts with customers as well as within our team. This means being able to identify the underlying issues, actively listening to all parties involved, and working collaboratively to find a solution that satisfies all parties.
• Clear and Effective Communication: You are expected to communicate clearly and effectively, whether it's through written or verbal communication. This means being concise, avoiding any jargon, and adapting your communication style to the needs of your audience.
• Active Listening: As a leader, you are expected to be an active listener. This means being fully present during any conversations, asking clarifying questions, and showing empathy and understanding toward others.

Responsibility Snapshot of an Operations Supervisor Logistics and Inventory:

Typical duties may include:

• Navigating between two or more instances within our Microsoft Dynamics Navision (NAV) ERP, Canada, USA, and HQ Spain.
• Maintaining accurate vendor response and delivery time for replenishment fixed reorder points.
• Quarterly reporting to other departments like accounting and sales
• Ensuring that our Just-in-time inventory is optimized and exceeding the needs of stakeholders and customers by maintaining no more than two months of rotational stock in Norcross US or Montreal QB at any time.
• Reconciling inventory movement daily by cycle counts, correctly posting shipments, and receiving transactions with NAV ERP.
• Oversee, generate, and maintain domestic and international shipment tracking in multiple locations.
• Developing, implementing, maintaining, and reporting to management & leadership the status of inventory and Logistics Metrics on a timely basis.
• Ensuring purchase orders (PO) related to products are on time and accurately, also forwarded internally to Accounts Payable for fast payment to maintain excellent vendor relations.
• Performing and overseeing daily activities within the Distribution Center.

Success Factors the Operations Supervisor Logistics and Inventory will be held accountable to:

This role is held accountable for the following key results.

• Maintain a minimum accuracy rate of 99.5% for inventory counts in the ERP system by conducting regular cycle counts and reconciliations with physical inventory.
• Increase productivity/efficiency and maintain an accurate inventory.
• Increase Customer Satisfaction Rates by more than 2% Quarter over Quarter.
• Maintaining a full staff along with continuing education to make them eligible for promotions inside or outside the DC of your staff outside of your department.
• Meet or exceed Just-in-time (JIT) delivery targets for the sales team by maintaining a stock availability rate of 98% for Fixed reorder products.

SALTO Systems is a global leader in the development and manufacture of world-class hardware and software access control solutions for a variety of sectors: education, hospitality, retail, healthcare, residential, etc. SALTO revolutionized access control with the first stand-alone, battery-powered electronic lock; the SALTO Virtual Network (SVN) data-on-card technology; and the first wireless access control system that combined a stand-alone locking device with online, real-time capabilities – without wires or mechanical keys. SALTO is used in over 40,000 installations with 40 million daily users and has offices in 32 countries with a partner network that extends to every region of the globe.

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