Suite Attendant At Gillette Stadium

SUMMARY

The Suite Attendant is responsible to provide exceptional customer service to internal and external Luxury Suites Guests and Suite Holders at the same time, the Suite Attendant is responsible for set up, maintaining the Suite during an event, anticipating guests needs and communicating with their Supervisors in the event any situation arises. The Suite Attendant position plays a critical role in the success of our operation. The Suite attendant is the main contact for our Suite Holder and their Guests at each event.

DUTIES AND RESPONSIBILITIES

Strive to offer each of our guests the perfect experience through a detailed understanding of the guests expectations, anticipating our guests needs and filling special requests with the help of management when needed

Ability to deliver first class customer service to all guests ensuring all special requests and needs are met

Ability to anticipate guests needs by fully understanding and paying careful attention to the event day order in order to ensure accuracy when guests arrive

Ability to set-up catered events with care to all details and department standards

Ability to make and serve alcoholic beverages with proper knowledge of each

Ability to meet all service standards including, but not limited to wine service, table service and buffet service.

Thoroughly break-down and clean up all service equipment and supplies following events, ensuring proper care and storage of all equipment and supplies

Ability to handle guests needs in a fast and professional manner

Ability to compile to food and sanitation standards in the suite

Complete tasks in a variety of environments as assigned by management

Complete all other duties as required by business or as instructed by management

Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Schedule:

• Weekend availability
• Holidays
• Monday to Friday
• 8 hour shift
• Day shift

Supplemental pay types:

• Tips

Work Location: In person