Server Assistant/Busser Jobs

Position Summary

The Server Assistant/Busser is responsible for delivering an excellent customer experience by ensuring that all items are clean and presentable before, during, and after service operations of the Taproom. This position is key to maintaining service efficiency through offering assistance to the servers and proactively stocking side stations as needed while encompassing and portraying the La Tropical brand.

Essential Duties & Functions

• Greet customers in a professional manner, providing excellent customer service
• Works with other staff to ensure 100% guest satisfaction as it pertains to the cleanliness of Taproom.
• Prepare dishes for washing by scraping and stacking them according to proper standards.
• Ensure proper set up in all areas of the Taproom throughout service hours, including restocking clean dishes and replenish food and beverage supplies as needed
• May assist with delivering food to the correct table and confirming proper order is being delivered.
• Other duties and projects as assigned.
• May assist with preparing plates for delivery by placing garnishes on appropriate food items, etc.
• Clear dishes from tables and other necessary areas to ensure a high standard of table maintenance.
• Empties trash from the designated areas throughout shift. Cleans and stock restrooms as needed.
• May be required to assist with expediting food orders in the kitchen to ensure delivery efficiency.
• Provide cleaning duties when needed for spilled food or drink.
• Clean and sanitize tables and chairs, in addition to maintaining the cleanliness of property around the restaurant (i.e. sidewalk, etc.).
• In addition to the duties described above, this role may be required to perform the duties of, or scheduled to work shifts acting as a server, bartender, or other taproom position including that of a host/greeter (ex: answering phones, welcoming guests, assigning tables, completing side work, and a variety of cleaning tasks to be determined, etc.).

Desired Capabilities/Characteristics

• Thrives in a fast-paced environment; willing to work a flexible schedule, including weekends/holidays/overtime.
• Detail-oriented with the ability to multi-task.
• Prior bussing and/or food running experience desired.
• Ability to identify and resolve issues as they arise.
• Outgoing personality, positive attitude, and strong verbal communication skills; Teamwork ethic.
• Strong knowledge of restaurant practices, procedures, and commonly-used concepts.
• Food Handler certificate required upon hire.
• Ability to prioritize, good organizational skills.
• Strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.

KEY RELATIONSHIPS

Reports directly to Lead Server and Assistant Taproom Manager.

Physical Requirements

Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling, and pushing, lifting weight up to 30 pounds.

Schedule Requirements

• May be required to work additional hours as dictated by workload and staffing.
• Must be willing to work evenings, weekends, and holidays.

OUR COMMITMENT TO SAFETY

As part of our commitment to the health and safety of our staff, customers, and community, Cerveceria La Tropical requires all current employees and new hires to be fully vaccinated for COVID-19 or to have secured an approved accommodation for a medical or religious reason (if available) from our Human Resources Department as a condition of employment.

OUR COMMITMENT TO DIVERSITY IN THE WORKPLACE

Cerveceria La Tropical is an Equal Employment Opportunity employer. We welcome all applicants without regard to race, color, religion, gender, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, genetic information, or any other basis protected by applicable law.

Regardless of your race, creed, nation of origin, sexual orientation, gender identity or expression, disability status, veteran status, marital status, or age, you are welcome in our Familia!

Job Type: Part-time

Benefits:

• Referral program
• Employee discount

Physical setting:

• Casual dining restaurant
• Bar

Schedule:

• Weekend availability
• Holidays
• Night shift

Supplemental pay types:

• Tips

COVID-19 considerations:

La Tropical requires all current employees and new hires to be fully vaccinated for COVID-19 or to have secured an approved accommodation for a medical or religious reason (if available) from our Human Resources Department as a condition of employment.

Experience:

• Restaurant: 1 year (Preferred)

Work Location: In person