Subway Shift Leader Jobs

Choose Greatness!! We are looking for an individual with a fantastic personality who shows lots of VIBE whose high energy and sense of urgency is contagious. This role will be responsible for ensure all store standards relating to food production and customer service are adhered to on shift. This role will also assist in ensuring all menu builds, cash control and safety procedures are adhered to while on shift. The Shift Leader will provide outstanding customer service while complying with all company standards, ensure all assistance is provided quickly and proficiently to maintain company culture. This has the potential to be a development role to grow to the next level. Help support the management team in driving the team to be guest focused by focusing on the following behaviors: Be Fun. Be Clean. Be Right. Be Fast.ESSENTIAL DUTIES & RESPONSIBILITIES

• Use of finger dexterity to use POS and KPS systems, as well as completing administrative work including writing, typing and filing.
• Communicate store sales goals to staff
• Understand necessary Back office reports and daily pulls
• Role model exceptional customer service
• Role model proper behavior and upselling to team members
• Use of hands and fingers to handle small tools, equipment, and money
• Keep open communication with management team regarding issues/gaps in procedures/ and customer service initiatives
• Manage staffing and sales on shift to meet store goals
• Ensure all food builds are made correctly and minimizes waste and shrink
• Exude the Vibe
• Ability to stoop, bend, stretch, reach, reach above arms, stack, lift and carry objects and inventory weighing up to 20 pounds
• Ability to read, hear, understand, and respond to requests and to communicate information clearly using the English language
• Inventory Control
• Maintain store cleanliness
• Sample with a Smile
• Sampling
• Ability to stand for long periods of time without breaks
• Keep bathroom area clean
• Help maintain proper inventory
• Driving and encouraging repeat business
• Exposure to cleaning chemicals and solvents Reports To: General Manager & Assistant General Manager Eligibility Requirements: Hiring is contingent upon eligibility to work in the U.S. $13.00-$17.00 Wage: $13.00-$17.00
• Working understanding of currencies accepted
• Role model all brand standards and procedures
• Ability to walk, stand, move, traverse in quick bursts
• Drive store sales goals
• Ensure all guest point of view areas are clean and safe
• Provide outstanding customer service on shift
• Maintain great working attitude toward customers, responsibilities, and peers
• Encouraging team upsells
• Maintain energetic and A+ shifts
• Physical Requirements
• Encourage staff to exceed shift goals
• Educate guests on Brand Promise products and flavors
• Create and maintain a stable work environment and consistency in service offerings.
• Ensure all County/City and State Health regulations are met and followed
• Drive Store Sales Through
• Ensure team is fun and friendly attitude during transactions
• BOH and (POS) Responsibilities
• Educate employees on in-store promotions and other marketing initiatives
• Keep inventory storage areas Neat Clean and Organized
• Understand and explain all current promotions to guests
• Ensure dining room; BOH; Kitchen and FOH is clean and safe
• Ensure team members on shift maintain proper hygiene and sanitation standards
• Comply with established company policies and brand standards
• Understand daily Point of Sale responsibilities; is responsible for cash management and safe security on shift
• Educate and role model store cleanliness standards and ensure they are met on an ongoing basis
• Fill orders with accuracy
• Promotions
• Make happy people happier
• Greet customers with energy and enthusiasm
• Maintain a friendly and fun environment
• Team Development
• Maintain proper hygiene and sanitation standards