Subway General Manager Jobs

Choose Greatness!! We are looking for an individual with a fantastic personality who shows lots of attitude whose high energy and sense of urgency is contagious. This role will be responsible for managing the day to day operations and all customer service related to enmarket QSR food production, training, customer service and product inventory. The General Manager will provide outstanding customer service while complying with all company standards, ensure all assistance is provided quickly and proficiently to maintain company culture. The General Manager will drive the team to be guest focused by focusing on the following behaviors: Be Fun. Be Clean. Be Right. Be Fast. ESSENTIAL DUTIES & RESPONSIBILITIES

• Fill orders with accuracy
• Identify, coordinate and implement necessary tools for providing outstanding customer service through internal and external channels to effectively conduct business
• Ability to walk, stand, move, traverse in quick bursts
• Keep bathroom area clean
• Follow up with staff to ensure goals are being achieved
• Problem solve inventory problems and manage orders
• Conduct inventory of store supplies. Place and receive order before needed
• BOH and (POS) Responsibilities
• Ensure all guest point of view areas are clean and safe
• Make happy people happier
• Maintain great working attitude toward customers, responsibilities, and peers
• Promotions
• Conduct performance evaluations
• Ensure all food is stored, held, prepared and served in a controlled, food safe manner
• Ensure team is fun and friendly attitude during transactions
• Understand and explain all current promotions to guests
• Communicate with owners regarding issues/gaps in procedures/ and customer service initiatives
• Maintain a friendly and fun environment
• Educate and train employees on store cleanliness standards and ensure they are met on an ongoing basis
• Sampling
• Process payroll
• Communicate store sales goals to staff
• Implement reward/recognition for staff to encourage increased store sales
• Ensure dining room; BOH; Kitchen and FOH is clean and safe
• Coach and motivate staff through goals
• Educate guests on Brand Promise products and flavors
• Understand Back office system and pull necessary reports
• Ability to stoop, bend, stretch, reach, reach above arms, stack, lift and carry objects and inventory weighing up to 50 pounds
• Generate store sales goals
• Train and develop team to grow the concept
• Role model and train exceptional customer service
• Local store marketing
• Create and maintain a stable work environment and consistency in service offerings.
• Ability to read, hear, understand, and respond to requests and to communicate information clearly using the English language
• Exposure to cleaning chemicals and solvents Reports To: QSR District Manager or Brand Manager Eligibility Requirements: Hiring is contingent upon eligibility to work in the U.S.
• Physical Requirements
• Educate and train new employees on all brand standards and procedures
• Order uniforms for new employees
• Maintain proper inventory
• Use of finger dexterity to use POS and KPS systems, as well as completing administrative work including writing, typing and filing
• Educate and train employees on in-store promotions and other marketing initiatives
• Maintain proper hygiene and sanitation standards
• Community and development involvement
• Maintain store cleanliness
• Tell the Brand Promise Story
• Manage scheduling and payroll to meet store goals
• Sample with a Smile
• Ensure all County/City and State Health regulations are met and followed
• Drive Store Sales Through
• Use of hands and fingers to handle small tools, equipment, and money
• Conduct interviews and Hire
• Team Development
• Separate staff if needed
• Ensuring proper cleanliness of inventory storage
• Working understanding of currencies accepted
• Understand daily Point of Sale responsibilities
• Drive store sales goals
• Comply with established company policies and brand standards
• Greet customers with energy and enthusiasm
• Order replacement uniforms
• Inventory Control
• Maintain proper staffing levels
• Ability to stand for long periods of time without breaks
• Ensure all staff maintains proper hygiene and sanitation standards