Student Services Onboarding Specialist

Who We Are
At Gonzaga we don't just state our mission. We live it every day as a Catholic, Jesuit, and humanistic University. It is the reason we exist and the foundation for our purpose: educating students for lives of leadership and service. From students to faculty and staff members, everyone here knows what we stand for -- and they know how valuable our mission is to the success of our institution. Our diverse selection of benefits is part of Gonzaga's commitment to care for and meet the needs of our employees and their families. The University provides full-time employees in their first year: a PPO Medical plan administered by Premera Blue Cross, employer-paid dental programs through Delta Dental, vision coverage through VSP, employer-paid Life Insurance, and optional employee-paid Life Insurance through Lincoln Financial, TIAA 403(b) Retirement plan including free onsite financial planning and advising, Employee Assistance Program through Supportlinc, Zagfit Wellness program with access to GU's onsite fitness center and Spokane Transit Authority (STA) bus passes. Additionally, full-time (40 hours per week) staff employees accrue 4 hours of sick time per pay period (pro-rated for less than 40 hours/week), vacation time starting at 5 hours per pay period (pro-rated for less than 40 hours/week) and 17 paid holidays. Additional benefits such as Long Term Disability and Tuition Waivers are available after the first year of employment. For more information, click here {rel="nofollow"}. Job Purpose: ??Responsible for supporting the front desk operations of the Registrar's Office, including answering questions regarding university policies and procedures, processing student/faculty academic requests including registration actions, managing main office phone calls, and monitoring and responding to inquiries from students, faculty and staff through the Office of the Registrar inbox. Minimum Qualifications:

• Exemplary technological skills required to include an adept in use of computer and software applications such as the Microsoft Office Suite. Data input skills required.
• Demonstrated ability to complete tasks efficiently and in a timely manner in meeting established deadlines.
• Excellent customer service attitude with an ability to work in a team environment. Ability to work collaboratively with others while exhibiting consideration and respect to all team members.
• Ability to maintain confidentiality.
• Ability for attention to detail to ensure system coding accuracy.
• Demonstrated ability to work effectively with diverse groups of people including students, faculty, staff, parents, and administration.
• Excellent communication skills including verbal and written modes of delivery.
• Experience managing and prioritizing workload to meet required deadlines and have an ability to work both independently.
• Hold an ability to identify issues, compare data, and to investigate and resolve discrepancies.
• Supports office personnel in the multifaceted delivery of quality customer service.
• Expected to function independently with minimal supervision and to rely on experience and to exercise good judgment.

Desired Qualifications
The functions are usually performed sitting, but may involve some amount of time standing, stooping, kneeling, bending, lifting, walking, carrying (maximum of 25 lbs.), and reaching while performing filing and other job-related duties.
Ability to sit for extended perio