Store Support Associate Jobs

The Store Support Associate is responsible for providing a great Member experience, contributing to the overall financial performance of the store by adhering to operational processes in the store, including Stockroom organization, Stock Locator process, Merchandise Pick Up, Receiving, Return Processing, Item Disposition, Merchandise Return Notices, Fill Floor, Unit Integrity, Web to Store. Also responsible for resets, replenishment, Ad set and Out of Stock, Pull Lists, activities in the Footwear Department.

JOB DUTIES/RESPONSIBILITIES:

• Serves Members promptly at Merchandise Pick Up
• Responsible for keeping the Footwear department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for customers
• Takes ownership for enhancing the customer experience by greeting all Members in a professional and engaging manner demonstrating a Members First experience
• Versed in the benefits of Shop Your Way, the elements of a WOW experience, and able to sell the program to Members
• Locates and pulls merchandise and fixtures to support sales floor resets and performs all aspects of the reset
• Adheres to merchandise and inventory protection standards.
• Locates and pulls merchandise on Out of Stock Pull List and stocks/replenishes the merchandise on the floor and performs accurate count updates and inventory adjustments
• Follows all store standards for backroom
• Performs promotional ad setup and take down without error or omissions in assigned areas
• Assist other Store Support associates with Unloading DC trucks, moves merchandise to appropriate staging locations, and maintains stockrooms in a neat, orderly, and safe manner and executes all new receipt functions
• Performs other duties as assigned
• Performs Fill Floor process multiple times per day based on business need, pulling and staging merchandise both in the stockroom and on the floor
• Completes minor repairs of stock and Member merchandise
• Executes Footwear Display verification and Floor Sample scans and completes follow-up actions
• Adheres to merchandise protection standards

REQUIRED SKILLS:

• Working while standing for long periods of time
• Lifting and holding bulky and large-sized merchandise, up to 50 lbs.
• Basic reading, arithmetic, and writing and oral communication skills
• Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
• Basic Internet navigation skills
• Associates under the age of 18 - prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions

PREFERRED SKILLS:

• Retail Experience
• Good Organizational Skills

JOB REQUIREMENTS:

• High school diploma or equivalent
• 18 years of age or older
• Less than one year of related experience

01905

United States

01905: Sears PR Plaza Las Americas

AVE F D ROOSEVELT

San Juan

PR

00918

Transformco Stores - Sears Hourly

Sales Support

Regular, Part-time

N/A

N/A

FL9919: Store Support Associate

Equal Opportunity Employer / Disability / Vet.

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Sears Stores

San Juan