Store Manager Jobs

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY

Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.
• Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.
• Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.
• Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.
• Complete all paperwork and documentation according to guidelines and deadlines.
• Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.
• Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.
• Make recommendations regarding employee pay rate and advancement.
• Ensure that store is adequately equipped with tools necessary to perform required tasks.
• Provide superior customer service leadership.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.
• Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.

KNOWLEDGE and SKILLS

• Good organization skills with attention to detail.
• Effective interpersonal skills.
• Ability to perform IBM cash register functions to generate reports.
• Effective oral and written communication skills.
• Knowledge of inventory management and merchandising practices.
• Certain store locations may give preference to bilingual Spanish speakers.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
• Ability to solve problems and deal with a variety of situations where limited standardization exists.

WORK EXPERIENCE and/or EDUCATION

• One year of management experience in a retail environment preferred.
• High school diploma or equivalent strongly preferred.

COMPETENCIES

• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Supports ownership by tapping into the potential of others.
• Provides continuous attention to development of staff.
• Ensures store compliance to federal labor laws and company policies and procedures.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Interacts with staff tactfully yet directly and maintains an open forum of exchange.
• Acts as a liaison between the corporate office and store employees.
• Fosters cooperation and collaboration.
• Demonstrates responsiveness and sensitivity to customer needs.
• Aligns motives, values and beliefs with Dollar General values.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Frequent walking and standing.
• Fast-paced environment; moderate noise level.
• Occasional climbing (using ladder).
• Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Occasionally exposed to outside weather conditions.

Dollar General Corporation is an equal opportunity employer.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operates more than 18,000 stores in 47 states, and we’re still growing. Learn more about Dollar General at www.dollargeneral.com.

GENERAL SUMMARY

The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.

DUTIES and ESSENTIAL JOB FUNCTIONS

• Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.
• Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
• Complete all paperwork and documentation according to guidelines and deadlines.
• Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.
• Participate in store opening and closing activities.
• Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.
• Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.
• Operate store in store manager’s absence.
• Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.
• Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.
• Provide superior customer service leadership.
• Assist in recruiting and staffing activities.
• Ensure the safe deposit of all company funds in the designated bank.

KNOWLEDGE and SKILLS

• Effective interpersonal skills.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Certain store locations may give preference to bilingual Spanish speakers.
• Ability to learn and perform IBM cash register functions, including those necessary to generate reports.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective oral and written communication skills.
• Knowledge of cash handling procedures including cashier accountability and deposit controls.
• Effective organization skills with attention to detail.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.
• Knowledge of inventory management and merchandising practices.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

WORK EXPERIENCE and/or EDUCATION

• One year of experience in a retail environment preferred for external candidates
• High school diploma or equivalent strongly preferred.

COMPETENCIES

• Demonstrates responsiveness and sensitivity to customer needs.
• Recruits, hires and trains qualified applicants to fulfill a store need.
• Aligns motives, values and beliefs with Dollar General values.
• Acts as a liaison between the Store Support Center and store employees.
• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).
• Ensures store compliance to federal labor laws and company policies and procedures.
• Fosters cooperation and collaboration.
• Supports ownership by tapping into the potential of others.
• Provides continuous attention to development of staff.
• Interacts tactfully yet directly with employees and maintains an open forum of exchange.

WORKING CONDITIONS and PHYSICAL REQUIREMENTS

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.
• Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.
• Frequent walking and standing.
• Occasional climbing (using ladder).
• Occasionally exposed to outside weather conditions.
• Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).
• Fast-paced environment; moderate noise level.

Note This position requires some travel with limited overnight stays

Dollar General Corporation is an equal opportunity employer.

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