Store Manager In Training (Mit)

Our Sweet MIT Perks & Compensation

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Wilmington store located at 1040 S College Rd, Wilmington NC 28408 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company.

• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Pay rate: Up to $16.50/hr
• Job stability with a rapidly growing and reputable company
• FREE cookies with every shift!
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• You get to work in a fun, exciting team environment
• Achievable growth/promotion opportunities

What will I do as a MIT with Insomnia Cookies?

• Support Store Ops Manager with ordering, inventory control and scheduling.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Lead new hourly staff onboarding and initial training.
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Prior experience conducting in-person interviews of hourly support staff
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Prior Point of Sale (POS) systems experience
• Must be 18 years of age or older and have legal eligibility for employment in the United States
• At least 1 year of experience in a supervisory role within a restaurant or retail store

About us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 240 stores nationally, an experiential, sweet-easy concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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