Sr. Project Manager, Global Digital Operations

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As a Global Digital Operations Sr. Project Manager, you will act as a critical member of the Digital Operations team within the GTM Operations function. You will partner across the organization to drive and operationalize strategic key initiatives and process operations aligned with our brand digital transformation roadmap. This work includes the onboarding of new tools and capabilities, optimizing processes and operationalizing new ways of working. You will work partner closely across the organization with IT, Business Ops and Change Management, Design, Development, Product, Supply Chain, Marketing, Merchandising, Data and Digital Ops teams to support strategic and operational objectives, create transparency and alignment that enable and grow strong partnerships to successfully drives execution of project work and roadmap momentum across projects and time. This role requires exceptional project management and collaborative skills and techniques to drive the creation and management of clear project objectives, project plans, deliverables with clear ownership and risk mitigation. You will partner closely with Head of Global Digital Operations to provide transparency of project status, brainstorm and collaborate on new operational opportunity that will drive and support a reimagined model for the digital and physical creation to consumer go-to-market flow through the lens of a digitally fluid future state.

MAJOR ACCOUNTABILITIES:

• Participate and support GTM Operations Team priorities through collaboration and partner to plan and operationalize work from project to standards or pilots
• Support the development of project scope and objectives, drive project execution and monitor and report project progress, objectives, timeframe, scope, quality, costs and ROI. Track and communicate risks appropriately
• Proactively identify potential friction points and opportunities for resolution. Partner with appropriate parties to initiate alignment and/or action
• Project Management leadership, global collaboration & oversight for Global Digital Operations key initiatives and projects
• Work collaboratively across global organizations

REQUIREMENTS FOR SUCCESS:

• Complex project and change management skills required. Organizational skills essential. High emotional IQ a plus
• 7+ years relevant work experience, leading strategic projects; footwear and/or apparel industry experience in operations, creation, innovation, or supply chain a strong plus
• Excellent brainstorming, analytical and problem-solving skills. Passion for driving change, problem solving and collaborative work a plus
• Proven ability to lead teams, and effectively communicate and influence business partners
• Advanced understanding of project planning/management scheduling tools as well as MS Office Suite including MS Teams, Excel, Visio, PPT, Word & PPT
• Ability to communicate information in multiple modes and settings to effect change by influencing and persuading people across all levels of organization to align, make decisions or/or take action
• Project Management Institute, Project Management Professional, Agile and/or Six Sigma certification a plus

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.