Sr. Field Service Technician – Underground Utility Locator

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SMT, SME (Smart Energy), a Honeywell business headquartered in Houston, Texas, is a leading provider of residential, commercial and industrial solutions for metering and smart grid applications for electricity, gas, and water grids. SME employs 7,500 staff and operates in more than 39 countries serving utility companies that operate in more than 130 companies. For more information, please visit: www.smartenergy.honeywell.com

Honeywell Smart Energy (SME) is a pioneer in automation control, instrumentation and services for the oil and gas; refining, pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals and mining industries. SME offers technologies that extend information and knowledge from the plant floor to the board room and comprehensive lifecycle services that help ensure more productive and stable operations. SME is part of Honeywell's Performance Materials and Technologies strategic business group. At Honeywell, we look for people driven by a desire to contribute, be challenged and grow. Our people make Honeywell a special company and are a key competitive advantage.
This position is initially responsible for accurately locating natural gas utility services and providing appropriate documentation. The ability and experience locating other utilities may be beneficial in the future. This position is a key component to ensure that the project is complying with client requirements. Service duties include electronically locating and documenting underground gas utility services. Understanding of doing so, using multiple methods is required. Technicians will work independently most of the time and as part of a team for support if necessary; in both circumstances’ technician will work under an assigned supervisor. Ability to perform this job takes focus, skill, and the use of machinery and/or tools.
Additionally, this position will be cross trained in other utility service offerings such as meter exchange for opportunities in the future.
KEY RESPONSIBILITIES

• Communication with management team and utility customer to ensure a damage free environment
• Locates underground facilities by using a transmitter and hooking up to a buried facility, pedestal etc.
• Works in and walks over all types of terrain in and around construction zones and residential, commercial, industrial, and rural areas in all types of weather conditions.
• Interprets job order tickets, blueprints, and maps to efficiently route and perform duties.
• Escalate Issues as identified
• Keep vehicle clean and in proper working order
• Maintain safe work environment for yourself and customers
• Performs locates during regular, overtime and holiday hours as necessary to meet customer needs.
• Performs all work in a timely, professional, and efficient manner while effectively communicating and interacting with customers, co-employees and third parties
• Protect equipment to prevent damage or theft
• Knowledge of technology and tools needed

• Pass a DOT drug test
• Ability to walk/stand for multiple hours a day
• High School Diploma or equivalent
• Ability to lift over 50lbs
• Excellent communication skills needed
• Pass a Background screening (no violations within the last 5 years)

• Previous technical/installation experience
• Previous customer service experience
• Ability to follow instructions
• Good written and oral communication
• Previous industry experience

Additional Information

• Category: Customer Experience
• JOB ID: HRD193979
• Nonexempt
• Location: 3325 Service St,SME Duke Energy,Charlotte,North Carolina,28206,United States

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.