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Sr. Digital Merchandiser Jobs

Company

REI

Address , Seattle, 98109
Employment type
Salary $96,400 - $154,300 a year
Expires 2023-12-10
Posted at 8 months ago
Job Description
What's cool about this job
The Sr. Digital Merchandiser, E-Commerce is responsible for developing and executing digital strategies to drive conversion and demand for a collection of categories, brands and products within REI’s digital retail channels. This role uses digital data from internal and external tools to influence extended online assortment, including brand, price-band, and category opportunities while optimizing the digital retail experience to drive in-season conversion through leading a team of digital merchants and site operation specialists.

The Sr. Digital Merchandiser owns the digital product merchandising strategy to meet promotion and event business goals which includes identifying liabilities, risks and opportunities using in season and past season insights. Contribution to marketing campaign offerings identifying item, category, and product opportunities and risks to meet and exceed digital retail objectives is critical. This role is tasked with the digital retail representation to ensure a successful launch of large enterprise-level projects supporting key product, activity and brand initiatives. This role works closely with the key cross divisional teams within Digital Retail, Marketing, SEO, and Merchandising to ensure companywide strategies and campaigns are executed in a way that supports a consistent customer experience at all touch points while driving top-line demand for assigned categories. The Sr. Digital Merchandiser E-Commerce role stays current with the state of the competitive marketplace and trends in retailing and e-Commerce and communicates and uses that knowledge in their daily work.

Models and acts in accordance with REI’s guiding values and mission.

Leading the Way
(team leadership, coaching and development responsibilities for this “manager of staff”)
  • Facilitates empowerment and growth of direct reports. Owns performance management and progress review. Owns coaching, development and regular feedback to team members.
  • Possesses strong leadership skills including the ability to foster teamwork.
  • Establishes and maintains visibility within the department and acts as a key partner to merchants, planners and marketing counterparts
  • Provides coaching, direction and leadership support to employees in order to achieve department, company and customer results.
  • Monitors operational statistics, reports trends, variances and issues, and takes appropriate action.
  • Challenges and inspires employees to achieve business results. Fosters a high level of accountability and sense of urgency among the team.

Your Planning & Navigating Requirements
(the plans the job is responsible for creating and executing, and how the job ensures they are implemented)
  • Manage enterprise initiatives for Digital Retail as assigned
  • Understands, interprets, applies and trains others on eCommerce Demand metrics (Traffic, AOV, RPV, conversion, etc) to support category and product conversion strategies.
  • Set goals, define strategies, and organize resources to achieve objectives
  • Leverage data and Digital knowledge along with deep understanding of corporate business perspective to drive cross-functional decisions
  • Collaborate with peers within SEO, Merchandising, Planning, Marketing, ensuring complimentary and coordinated efforts with a shared vision and shared outcomes
  • Create comprehensive seasonal digital category plans for assigned categories detailing past projects and learnings and product support plans for upcoming season
  • Resopond to changing business needs effectively and communicate across all levels
  • Plan promotion and event digital strategies to meet business goals; proactively plan and identify risks, liabilities and opportunities for digital retail collaborating with merchant counterparts
  • Utilize internal and external data sources to provide assortment, price-band, and promotional insights to key stakeholders
  • Use site analytics to optimize digital funnel placement, presentation and conversion
  • Execution and iteration on seasonal plans with regular performance reviews
  • Communicate effectively and influence at all levels, use productive work methods, exercise sound judgment and display initiative and innovation on the job
  • Knowledgeable in Merchandising financial performance measurements (Sales, gross margin, out-of-stock, inventory health and status, profitability and other key business indicators)
  • Identify risks and opportunities to maximize digital demand while considering margin implications
Bring your passion and expertise
Required Experience

  • Challenges the status quo, champions change and influences others to change.
  • Builds rapport with all kinds of people inside and outside the organization.
  • Considers the ultimate impact of decisions and actions on internal and external customers.
  • Clearly conveys and accurately receives information by a variety of methods and in various situations.
  • Flexible in one's viewpoints and positions in order to support the direction taken by others at REI.
  • Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities.
  • 5+ years web analytics experience including a solid understanding of web metrics, testing methodology and optimization strategies.
  • Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work.
  • Understanding of merchandising buying process.
  • Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals.
  • Experience with web-based analytical tools such as: Adobe Analytics or similar demand driven solution. Demonstrated use of analytics to drive business decisions.
  • Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
  • Proven ability to create actionable insights from various data sources and drive business from them.
  • Experience using search and merchandising solutions to execute dgitial merchandising plans and strategies is desired as well as publishing platforms.
  • 1+ years supervisory experience of eCommerce team
  • 7+ years experience in an online retailing environment.
  • Actively leads and influences others on one's own team and across REI for the achievement of business goals.

Preferred Skills & Qualifications

  • Previous experience in the outdoor gear marketplace and ability to capitalize on market trends.
REI hires, trains, and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We remain deeply committed to making the Co-op a place where everyone can feel safe and be themselves. Join us.
#LI-BS1

As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

The pay for this role is: $96400 - $154300 per year .

At REI we offer an enviable work environment that Fortune Magazine has recognized on the "100 Best Places to Work" list since the award's inception – 23 years in a row! Sure, we work hard, but it’s balanced with time off to play—a strategy that works for us as we continue to grow and thrive. Want to enjoy a workplace where you can be yourself, be heard and be respected while having a job that challenges you? This is the place.

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer

Posting Range
$96400 - $154300 per year