Sr Designer, User Experience

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

The User Experience Designer designs innovative and engaging digital products. Responsible for performing user-centered design activities related to products and/or web applications. The role will work with product and development teams to understand their design requirements and develop creative solutions for meeting those needs. Strong presentation and stakeholder communication skills, particularly guiding groups through the process of making data-driven decisions. Adept and open to working collaboratively, taking minimal direction and creating high fidelity designs with other design and development team. Understand the capabilities of a complex web-based system or application, and design easy to use, highly intuitive, and modern interfaces to support the brand message and increase usability. Evaluating existing applications and evaluating their UX (user experience) effectiveness. Implement existing Information Architecture, UX & design deliverables such as sitemap, user flow chart, prototypes, wireframes, and style guides into functioning design system.

T-Mobile Advertising Solutions is focused on solving some of the biggest pain points in the advertising industry. We’re standing up for consumers and advertisers to demand more from our industry – more transparency, more relevancy, more engagement. Our Magenta Advertising Platform uses mobile-centric insights to target and reach the right audiences, while measuring lift and impact. Join us on our mission to deliver an innovative, new approach to digital marketing.

• Big picture, user flow, and information architecture experience is a must
• Ability to design out wireframes and take wireframes to a high-fidelity prototype
• Adept and open to working collaboratively, taking minimal direction and creating high fidelity designs with other design and development team
• Be a key partner in shaping our products by channeling the voice of the user, envisioning initial concepts, proactively iterating upon task flows, wireframes, and mock-ups
• Articulate and sell your design solutions to other designers, product stakeholders, management and executives.
• Present your work and have your voice heard in design reviews.
• Strong presentation and stakeholder communication skills, particularly guiding groups through the process of making data-driven decisions
• Work with a team of world class product designers who love getting into the details, solving hard problems and have a great time doing it
• Partner closely with analysts, content strategists, product managers, engineers, and others across the company to understand user behavior both qualitatively and quantitatively.
• Work together with our Sales team, Cross-functional team, and other Product teams to design solutions for our Communication and Collaboration products
• Understand the capabilities of a complex web-based system or application, and design easy to use, highly intuitive, and modern interfaces to support the brand message and increase usability
• Evaluating existing applications and evaluating their UX (user experience) effectiveness
• Implement existing UX & design deliverables such as prototypes, wireframes, and style guides into functioning code
• Actively participate in shaping testing protocols to test your work in our live experiences

Experience

• Ability to confidently speak about your design solutions, addressing tradeoffs, and how you are reconciling technical, policy and business constraints
• Proven experience showing clear understanding of the intersection between user needs, technology requirements, and business goals
• Strong interpersonal skills –build positive working relationships with team members, have a good sense of humor, and a positive outlook on things
• Minimum of 4 – 8+ years of Front-End or User Experience Design development experience
• Ability to balance the customer experience with business requirements and considerations
• Must be proficient and comfortable working in apps such as Figma, Adobe Creative Suite, MS Office, iOS and Android.
• Experience in information design and data visualization, with a demonstrated ability to clearly express complex information
• A deep connection to who your users are in, their needs and pain points. Your designs are framed around customer problems and opportunities
• Strong portfolio of work including web apps, websites, visual design and/or interactive design
• Portfolio of sample projects highlighting design for web-based applications, mobile applications & consumer facing web sites and/or applications
• Self-starter and take a proactive stance toward achieving success on your projects
• Well-versed in user-centered design methods and techniques - including development methodologies and best practices
• Strong verbal, written, and visual presentation skills
• This team is very data driven. Candidate should have experience and interest in data driven design
• Excellent hands-on design skills – be able to create organized information architecture maps, demonstrate knowledge of UCD methodology, and visualize your designs under a tight schedule through storyboards, wireframes, task flows, and prototypes to meet each stage of development
• Intermediate to strong knowledge of user interface design processes and methodology, particularly as applied to web-based applications

Education

• Bachelors Degree in Interaction Design, Industrial Design, Architecture, User Centered Design, Fine Arts or similar is required
• Additional certifications in software development, development tools, and/or user interface development are a plus
• Working knowledge and understanding of development technologies, methodologies, and associated tools

Skills

• Business-minded approach to time, costs and deadlines
• Be passionate about resolving user pain points through great design
• Ability to work well with a team; values the project, company, and co-workers
• Interest in constantly keeping up to date of latest trends, best practices and competitive activity
• Results-oriented, product-focused ability to produce excellent work cross-functionally
• Excellent organizational, time and project management skills
• Ability to work well with ambiguity or when requirements are still in flux
• Mathematical aptitude and strong problem-solving skills
• Ability to iterate designs and solutions efficiently and intelligently
• Artistic eye for design and the ability to think creatively while maintaining accuracy and attention to detail

• Legally authorized to work in the United States
• At least 18 years of age

Travel:
Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $120,400.00 - $162,900.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.