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Sr. Customer Success Manager
Company | Skillz |
Address | Seattle, WA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Entertainment Providers |
Expires | 2023-10-01 |
Posted at | 8 months ago |
About Skillz
- Develop processes to scale the Customer Success function at Skillz
- Grow your book of business every year by helping your customers do more
- Build and maintain high quality relationship business plans to help your customers grow their relationship with Skillz and acheive their goals
- Establish the Skillz Developer Customer Advisory Board
- Build lasting relationships with your counterparts and executives at the customers you support
- Understanding of mobile user acquisition practices and performance metrics
- 7+ years experience as a CSM or AM 4+ years in gaming (mobile gaming strongly preferred)
- Track record of success, demonstrated through metrics
- Proven track record of successfully managing, retaining and growing key accounts
- Demonstrated analytical and problem solving skills
- Excellent communication skills (written/verbal) that are leveraged to address complex business issues and opportunities
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