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Social Worker Assistant - Community Health

Company

Hoag Memorial Hospital Presbyterian
Address , Newport Beach, 92663, Ca
Employment type
Salary $23.18 - $35.62 an hour
Expires 2023-06-09
Posted at 1 year ago
Job Description
Salary Range: $23.1800 - $35.6200 /hour
The Social Worker Assistant provides administrative support, programmatic assistance, and patient navigation for patients, the Center for Healthy Living staff, and partner agencies.
  • Performs administrative support duties which include clerical duties and answering telephone calls from referral services, the public, and community agencies.
  • Projects an image of professionalism in communication, appearance, and conduct.
  • Acts as Hoag Ambassador to patients, visitors, staff, physicians, vendors, and the community.
  • Support includes patient screening, conducting intake interviews, appointment scheduling, case management, and overall coordination of the patient care plan.
  • Maintains confidentiality.
  • Maintains regular contact with clients, facilitating communication between the client, family, and Center staff.
  • Contacts appropriate community resources to meet clients’ needs.
  • Performs other duties as assigned.
  • Coordinates with clients/patients to ensure they are following up on recommendations by Center for Healthy Living staff and assist with obtaining essential services.
  • Ensures information on the plan of care is provided to all care providers with patient consent.

Education and Experience:

  • Knowledge of methods and techniques to support clients in working self-sufficiency and mutually agreed upon goals required
  • Working knowledge of public and private social service agencies and other community resources available to meet clients’ needs required
  • Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems preferred
  • High School Graduate or equivalent required
  • Associate degree in Social Welfare, Social/Human Services, Sociology other behavioral science preferred
  • Reliable transportation for commuting between locations required
  • Organized and able to maintain clear and concise case records required
  • Knowledge of basic social service needs of individuals and families and basic factors which support individual and family social and physical well-being such as health care, household management, and material needs required.
  • Principles and techniques of interviewing are required to obtain information needed to determine the nature of individual and family problem situations required.
  • Knowledge of problem behavior patterns, appearance, and conditions of clients indicative of the need for help required.

License and Certifications:

  • A valid California Driver’s License is required.