Social Media Specialist Jobs

Duties

• Covers special events for social media purposes.
• Tabulates responses, analyzes results and prepares a report to the Marketing Director.
• Monitors website content and assists in updating websites under supervision of website designer.
• Creates databases for facilities that are separated by customer demographics and markets to those specific demographics.
• Under the direction of the Marketing Director, maintain all 10th Force Support Squadron (FSS) social media and digital marketing content and assists with the creation of marketing collateral content and campaigns.
• Assists in determining marketing techniques and strategies to increase efficiency and enhance participation in FSS activities.
• Researches consumer and social media trends and implements as applicable.
• Updates media daily to include accurate event information, answering customer inquiries and representing 10 FSS in a professional manner.
• Prepares and conducts presentations as needed.
• Uses social media opportunities such as Facebook, Twitter, Instagram, texting service and various social media tools to advertise 10 FSS activities and events and provides weekly status reports.
• Implements social media campaigns, creates online surveys, conducts market research, and develops communication strategies to effectively reach target audience.
• Other duties as needed.
• An uncommon tour-of-duty may be required.
• Works closely with Activity Managers to ensure programs and events are disseminated to target audiences.

Requirements

Conditions of Employment

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the incumbent to possess a valid driver's license.

How You Will Be Evaluated

• Disability Letter (VA)

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
  

  • Resume

  
  Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  
  As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
• DD-214/ Statement of Service
• Equal Employment Opportunity (EEO) Policy
• Professional Certification
• PCS Orders
• Resume
• Selective Service
• Separation Notice (RIF)
• New employee probationary period
• Social security number request
• Cover Letter
• Resume
• Transcript
• Privacy Act
• Signature and false statements

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
• Proof of Marriage Status
• Other (1)
• Other (2)
• License
• Diploma/ GED
• Benefits Review our benefits
• SF-50/ Notification of Personnel Action
• How to Apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 04/18/2023 to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy. It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status If you are unable to apply online, view the following link for information regarding Alternate Application Information (https://help.usastaffing.gov/apply/index.php?title=Alternate_Application_Information)Agency contact informationUSAF Academy NAF HR OfficeEmail [email protected] USAFA Marketing 10 FSS/FSCN 5136 Eagle Drive USAF Academy, CO 80840-2620 USNext steps If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
• Reasonable accommodation policy
• Financial suitability

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.