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Company | Casino at Delaware Park |
Address | , Wilmington, 19804 |
Employment type | PART_TIME |
Salary | |
Expires | 2023-09-16 |
Posted at | 9 months ago |
JOB RESPONSIBILITIES:
- Maintains a clean and safe working environment.
- Displays prompt courteous and efficient services to patrons.
- Maintain professionalism at all times when working with other team members and/or guests.
- Reports all unsafe and/or mechanical problems of shuttle to Supervisor.
- Transports guests and employees in shuttle in a safe manner, while adhering to all established rules and regulations.
- Performs all other duties as assigned.
- Knowledgeable and actively promotes company marketing and promotional events and are proficient in answering guest questions.
- Promotes outstanding customer relations.
- Performs all other duties as assigned.
- Promotes honesty and trust amongst the team.
- Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Greet arriving and departing guests.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
JOB REQUIREMENTS:
- Valid driver’s license required and minimum two (2) years driving record with no points.
- Must be able to work in all weather elements including extreme heat, cold, and precipitation.
- Must be able to sit for at least a full eight (8)-hour shift, without difficulty.
- Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management is mandatory.
- Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
- Must be able to handle all types of guest related situations; relay all guest compliments and complaints to department management.
- Must be able to successfully complete the background check.
- Must posses the manual dexterity to safely operate manual and automatic transmission vehicles.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends and holidays.
- Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
- Prior Customer Service experience, required.
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