Shift Supervisor (Full-Time) Jobs

Position Summary

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Follows proper accident procedures
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
• Provides feedback regarding AutoZoner performance to the store manager
• Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
• Maintains sales productivity, store appearance and merchandising standards
• Manages emergency situations and conduct proper emergency procedures
• Conducts and reviews all opening and closing procedures
• Ensures all company policies, and loss prevention procedures are followed
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
• Monitors cash flow, inventory and security control
• Processes returns and effectively manages inventory
• Delegates and ensures store merchandising tasks are completed in a timely manner
• Assists Store Manager with supervising, training and developing store personnel

Position Requirements

• Demonstrates high level of integrity
• ASE Certified preferred
• Excellent communication and decision making skills
• High School diploma or equivalent
• Ability to drive customer service