Service Receptionist/Customer Care/Cashier

We're seeking an energetic & positive individual to join our Harrisonburg Auto Mall family! This position is for the Harrisonburg Hyundai dealership.
We are seeking a responsible, efficient and dependable teammate to work within our Hyundai Service and Parts department. Our ideal candidate with have organizational and administrative experience, a professional appearance, good communication skills, and a drive to serve our valued clients!
RESPONSIBILITIES:

• Be friendly, professional, courteous and efficient when working with all customers and employees
• Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
• Communicate with customers after the visit to ensure customer satisfaction
• Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
• Greet service customers with courtesy and promptness
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist the General Manager with various clerical duties as needed
• Operate switchboard telephone system

REQUIREMENTS:

• Excellent communication and organizational skills
• Must be willing to submit to a drug screen & background check
• Experience using Microsoft Office suite
• This position is full time and requires evening and weekend work
• Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Our team will be in touch if we're ready to move forward with your application.