Senior Ux Researcher Jobs

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance.
About the Team
Monetization Office is the strategic team of Douyin Group, providing support for Douyin Group's various business lines with the perspectives of strategy, user research, data science, macro research, etc., helping the business to grow more healthily and steadily at all stages, and becoming the most reliable strategic partner.
In this role, you will:

• Great written and spoken communication skills to influence product partners and major company decisions
• Work closely with cross-functional leads to deeply understand the needs of E-commerce consumers, merchants, and influencers in the North American market and other global markets
• Identify and create the best research methods based on the question, timeline, and resourcing
• 5+ years experience working in UX research, preferably in the ecommerce/tech industry
• Ability to manage multiple projects at the same time in a fast paced environment
• Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions
• Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale
• Ability to work independently with limited supervision and take initiative to solve problems and learn new things
• Collaborate with stakeholders to identify the key research questions that will help shape the E-commerce product strategy in different markets
• Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields
• Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.
• Ability to analyze large sample data with statistic tools, such as SQL, Python, R, SPSS.
• Experience using both qualitative and quantitative research methods, such as: usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
ByteDance is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at [email protected]