Senior Property Claims Adjuster, Property Supplement Team

• Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
• May be called upon for catastrophe duty
• Investigate and evaluate supplements to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Handle moderate- severe complexity claims assigned under little supervision.
• Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
• Investigate and determine coverage of loss and adjusts all elements of Property Loss claims of moderate-high severity.

Qualifications

• Strong written/oral communication and interpersonal skills.
• Proven ability to provide exceptional customer service.
• Strong knowledge of claims handling procedures and coverages provided within various homeowner policies.
• The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 3 years of directly related experience.
• Completion of advanced property training required.
• Computer skills with the ability to work with multi-faceted systems and analytical skills.
• Capable of writing structural damage estimates of severe losses.
• Ability to effectively and independently manage workload while exhibiting good judgment.
• Effective negotiation skills.
• Ability to obtain proper licensing as required.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.