Property Adjuster I- Equipment Breakdown

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Personal Lines Equipment Breakdown Adjusters investigate home owner equipment breakdown and service line claims, evaluate damages, determine coverage, set accurate loss cost estimates, control the insured's exposures and losses, manage consultants, negotiate settlement of claims with varying complexity and perils, and achieve a prompt, fair and equitable settlement according to fair claims handling requirements.

This position may have in-office requirements depending on candidate location

Responsibilities:

• Keeps the cedent adjuster and others informed about the claim's status with clear, timely and accurate written/oral communications.
• May be called upon for catastrophe duty.
• Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflect the adjustment activities and substantiate any payments made.
• Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes monitors the costs to ensure they are reasonable and necessary.
• Conducts a prompt, thorough and fair investigation by obtaining relevant facts to determine coverage, origin, and extent of property losses.
• Engages and manages consultants and independent adjusters as required. Monitors the costs to ensure they are reasonable and necessary.
• Develops information necessary to recommend partial and final payments when appropriate.
• Effectively recommends settlement of claims of varying complexity and perils.
• Affirms or denies coverage of the claim based on the facts and the policy terms and conditions and provides recommendation.

Qualifications:

• Adjuster license strongly preferred (if candidate does not possess, offer will be contingent on passing of exam to obtain within two weeks of start date)
• Bachelors degree strongly preferred
• Must possess stellar oral and written communication skills
• Must possess a high level of technical aptitude

• Interpersonal (diplomacy, tact, listening, etc.) and customer service orientation.
• Skills required include analytical/problem solving, attention to detail, communication, organizing & planning work as normally acquired through a bachelor's degree or equivalent.
• Knowledge of commercial property claims adjusting methods (coverage evaluation, loss assessment, etc.), legal/regulatory environment, financial concepts.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.