Senior Market Research Analyst

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

SUMMARY

This role is primarily responsible for owning primary and secondary research projects that convert business questions into actionable insights through the unbiased voice of the Customer. This is accomplished through owning projects, from understanding business needs, designing a research plan, implementing, analyzing, to presentation of findings and recommended actions. This role requires a deep understanding of research methodology for packaged goods development in the industry. Top-level, polished communication is required to deliver insights across the organization to help drive the overall brand forward through strategic and forward-looking thinking.

REPONSIBILITIES

• Other duties as assigned.
• Work efficiently and optimally in a high-energy environment.
• Gain intimate knowledge of the company’s business categories by developing key internal and external partner relationships.
• Travel domestically approximately 20% of the time.
• Own market research projects from beginning to end, including design, execution, analysis, writing, and presentation of data to all levels of the organization. Projects may include primary research (focus groups, in-store customer interviews, online surveys and qual/quant), which can take place at the Home Office, a facility, or in store, as well as secondary research. Primary research will require directly interviewing to customers and associates in the retail environment.
• Own relationships with external research vendors on ongoing research efforts; occasional review of other vendor offerings to keep the department on the top tier of research capabilities.
• Key responsibility of writing high-level and detailed reports.

Bath & Body works is proud to offer a competitive, performance-based compensation and benefits package to our eligible associates. Benefits include a merchandise discount, a no cost mental health and well-being program, health coverage with a variety of plans to choose from, and flexible and affordable saving programs. We also offer flexible scheduling and opportunities for paid time off. Visit bbwbenefits.com for details.

View Benefits Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.