Senior Manager - It Application Development

Description
There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline.
We believe that inclusion propels innovation and is the foundation of all that we do. United's Digital Technology team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

• Candidates local/commutable to Chicago or Houston areas (or willing to relocate) will be considered first/as priority. This is a hybrid role a to be onsite as needed/ on occasion.

Technology/IT
The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.
Location – Houston or Chicago
Role Type - Hybrid
Job Overview And Responsibilities
The purpose of the Senior Manager IT, Application Development position is to lead a development team in the continued design and development of Technical Operations tools. This position will collaborate extensively with our business partners to design, develop, and integrate user interfaces and services that meet the business needs. This position will have a strong focus on Agile development, thinking out of the box, and robust technology delivery with the ability to influence innovation within the Tech Ops space.

• Contribute to the team effort by accomplishing project tasks on schedule and by interacting and mentoring junior and senior level developers
• Accountable for administrative management of 5-10 IT professionals, either as direct reports or sourced – HR administration, Time Reporting, etc.
• Must be able to document code and implement code quality tools
• Provide leadership by establishing department and individual’s goals
• Responsible for assessing and recommending improvements to the organization structure, roles, and responsibilities
• Ensure IT application development process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are established, effectively managed, and performed
• Play a key role in formulating and following the procedures for test driven development
• Must be adaptable to changing designs and to adding performance enhancements
• Play a key role with initiatives for modernization of the existing applications
• Collaborate with developers and business users to design, develop, and integrate user interfaces and services that meet business needs with focus on safety, service, and compliance
• Responsible for continuous improvement initiatives to address needs for our engineering, compliances, records, and technicians
• Learn latest tools and standards to make applications resilient and scalable while mentoring junior developers

Qualifications
Required

• At least 4-6 years of technical leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders
• Responsible and Reliable, punctual attendance is an essential function of the position
• In-depth applied knowledge of agile software development methodologies (e.g. Scrum, Kanban, XP, etc.)
• Proven expertise in design and implementation of highly complex IT solutions
• Awareness of industry best practices, research to drive innovative solutions
• Involves managing and negotiating contracts, statements of work and financials
• Requires advanced technical and business knowledge for a secure software development life cycle (SDLC) framework, quality assurance, project and product management and other related disciplines/processes
• Vendor Management – The ability to manage external vendor relationships professionally, to United’s best interests
• Robust understanding for application security and vulnerability essentials, PII, identity and access management (IAM), OWASP top 10.
• Ability to work independently and self-motivate
• Must be legally authorized to work in the United States for any employer without sponsorship
• Strong planning and organizational skills with proven track-record of ownership and delivery
• Bachelor's degree in Computer Science, Information Systems, or Engineering
• A passion for details and quality in delivery
• +5 years of application development experience (object-oriented programming experience, ASP.NET, .Net, REST, MVC, SQL, JavaScript…etc.). Experience managing CI/CD pipelines
• Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills to clearly present ideas to a variety of technical and non-technical audiences
• Strong knowledge and experience migrating applications from on-prem to cloud

What will help you propel from the pack (Preferred Qualifications):

• Airline/MRO Experience is a plus
• MS in Computer Science, Mathematics, Information Systems, or another related field
• Experience managing offshore/nearshore resources/teams

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT WHQ00021358