Senior Manager Communications, Global Supply Chain

Now Brewing – senior manager communications, Global Supply Chain! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Job Summary and Mission

This job contributes to Starbucks success by amplifying the work of Global Supply Chain through the development and execution of effective communication and engagement approaches. This leadership role will partner closely with Supply Chain leaders, Public Affairs (Enterprise and Corporate Communications) and cross-functional communicators, to develop an integrated communications strategy that ensure communication materials provide clarity, consistency and authentically connect with their intended audience.

Summary of Key Responsibilities

Responsibilities and essential job functions include, but are not limited to, the following:

Global Supply Chain communications strategy

• Leads executive internal communications for Starbucks Global Supply Chain leadership team.
• Identifies and tracks communications success metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives.
• Establishes and executes internal communications strategy so partners (employees) feel informed and engaged across the organization. Collaborate with supply chain leaders to identify key messages, tactics, and timelines.
• Lead content creation for key meetings and forums (GSC townhall, director & above meetings, other function wide meetings, etc.) by integrating ongoing business operations within the GSC organization.

Liaison to Starbucks communications community

• Manages relationships with internal and external groups to develop overall communications strategies and processes.
• Participate in a cross-functional team of change and strategy managers to maintain continuous engagement across Global Supply Chain organization.
• Support Global Supply Chain leaders and their functions, including global teams, to produce consistent communications materials and plans which align to Global Supply Chain content strategy and calendar.

We’d love to hear from people with:

• Strong writing and copyediting skills, with experience in short-form narrative and editorial journalism
• Knowledge and experience in working across geographies with multiple stakeholders and influencers
• Demonstrated project management experience, with strong organizational skills, attention to detail, and excellent written and verbal presentation skills
• An entrepreneurial spirit, with an ability to work both independently and inter-dependently with large diverse teams

Summary of Experience

• Communications and/or supply chain degree preferred
• Strategic planning and execution, 5 years
• Strong written and verbal presentation skills, 7 years
• Relationship management with external vendors and business partners, 7 years
• Communications planning and management, including partnering with C-Suite level leaders 5-7 years
• Leading and organizing cross-functional groups, 5-7 years
• Strong supply chain acumen, 3-5 years

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock. What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected].