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Senior Field Security Investigator

Company

GEICO
Address , Detroit, Mi
Employment type FULL_TIME
Salary
Expires 2023-07-25
Posted at 11 months ago
Job Description
GEICO has an exciting opportunity to join the SIU team as a Senior Field Security Investigator! As a Senior Field Security Investigator, you will conduct investigations of suspected cases of fraud or other illegal activities against the Company, including interviewing, database inquiries, taking statements, and locating sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, referring, and coordinating investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.
WORKING CONDITIONS:
  • Must be able to communicate in a professional manner in person, via telephone and written correspondence/email
  • Speaks with internal and external customers in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions
  • Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position
  • Must be willing to work in indoor and outdoor environments, inclement weather, in dim or bright light and subject to adverse weather conditions and noise
  • Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards
  • Must be able to maintain a professional attitude and appearance at all times
  • Must utilize personal protective equipment as necessary
  • Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles
  • Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps
  • Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization
  • Must be able to learn and apply large amount of technical and procedural information
  • The duties of this position are generally performed in the field, in an auto repair environment or at a business location under minimum supervision
  • Must be able to handle heavy claim volume and stressful situations
EQUIPMENT AND VEHICLES (WHEN ASSIGNED):
  • Must be able to drive the assigned vehicle for extended periods of time as needed
  • Must be able to utilize laptops, Microsoft Office, web-based applications, cameras, hands-free cellular devices, and calculators
  • Must have and maintain an acceptable driving record according to company policy and a valid state driver's license
  • Must be able to perform duties in an automobile used as a mobile workstation
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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