(Senior) Email Marketing Manager (M/F/X)

commercetools - we are:

• Inspired: Continually exploring what's possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started.
• Driven: We push the limits, technology, and ourselves to retain the trust of some of the world's leading and fastest growing brands every single day.
• Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
• The competitive sort: We didn't become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.

The Opportunity:

The Email Marketing Manager is part of the Demand Generation Team and reports directly to the Director Performance Marketing. The role requires deep online marketing knowledge and broad experience in email marketing. Decisions made by the Senior Online Marketing Manager for email marketing might have an impact beyond this functional area and therefore require a general understanding of other relevant marketing functions.

Your Mission:

• Close collaboration with range of Marketing divisions for content and email projects
• Conception and creation of automated Drip campaigns
• Mentor and train less experience team members
• Conception and creation of monthly and quarterly external newsletters
• Close collaboration with Digital Solutions team for technical implementations
• Creation of Standalone Mails
• Create reports and dashboards
• Conception and creation of dynamic nurture streams to support our Account based Marketing team
• Ownership for global email automation and lead nurturing strategies
• Ensures close collaboration and alignment with legal and GDPR teams
• Analyze and optimize email performance
• Ownership for global email marketing strategy budget

Team Values:

• Positivity. Negativity is the enemy of progress.
• Trust & Transparency. Promote direct and continuous feedback.
• Learning. Be proud if you've failed at something. Think big, start small, learn fast!

What you need to succeed:

• Ability to manage many different projects and meet deadlines consistently
• Proficiency in marketing automation tools such as Hubspot or similar tools
• Proven work experience as an Email Marketing Manager or Digital Marketing Expert with Email experience
• Excellent communication skills
• Expertise in Data Management and Data Privacy
• Hands on experience with HTML, CSS and Data management systems
• Familiarity with KPI reporting mechanisms and tools
• Experience in working cross functionally and manage projects across multiple stakeholders

We care about your Growth and Well-being

Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks

• ️ Remote Work: Up to 60 days/year from a country different from your base country

Open Learning & Development Budget

ct Academy: Regular internal training sessions

Our Benefits: Check them out here

• ️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

For US-based roles

Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

Prepare For Your Future: 401k with company match

Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

Our differences make us stronger

FOR DURHAM-BASED ROLES

• Do you have a dog? We're a dog friendly office
• Combination of individual work spaces and cozy meeting rooms
• Enjoy a flexible, hybrid working environment
• Kombucha on tap, coffee, tea, snacks, and catered lunches
• Need a break? We have foosball, darts, ping pong, and a golf putting simulator
• Semi-monthly team events
• Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it's the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you require any additional accommodations, then please reach out to us at: [email protected]

Are you ready? Come grow with us!

Are you looking for something else? Check out our Career Page and our Website for more information.