Senior Director, Suites/Premium Seating

Why Join the Pack? At this organization, we do things a bit differently. We're not your typical sports franchise pouring all of our focus into the playing stage. We're about uniting together to push the culture forward, challenge the status quo, and accomplish things most didn't think was possible! Whether you're blazing trails in ticket sales, creating for our brands, or using your passion to elevate our vision, your contributions will always shine bright. Together, we are on a journey where chasing greatness is constant and breaking new grounds is a norm.

Position Summary/Objective: The Senior Director of Sales will oversee the development and execution of strategic and tactical plans to achieve sales targets within the areas of Membership Sales and Premium Sales. This position will include oversight of three departments, including Inside Sales, Membership Sales and Premium Sales. Click here to enter text.

What would you do?

Reasonable accommodations may be made to enable individuals to perform these essential functions:

• Develop and implement sales strategies and forecasts to meet or exceed ticket sales revenue benchmarks in the areas of suite lease and premium hospitality sales.
• Collaborate across departments to develop and execute comprehensive new sales campaigns that drive awareness and create urgency within the marketplace.
• Work with Business Intelligence to identify prospects and distribute lists to sales account executives while monitoring performance and adjusting commercial categories when necessary
• Build and maintain long-term relationships with business partners, day-to-day contacts, and senior leadership team.
• Collaborate in the development and implementation of sales strategies including but not limited to sales/service campaigns, lead management, and sales cadences.
• Provide strategic support for key relationships, pitches, and negotiations
• Take an active leadership role in weekly sales meetings, both department and individual, to make sure all sales executives are being held accountable and pacing towards their individual goals.
• Actively support the development of Premium Sales staff members by mentoring, providing direction, and performance feedback.
• Drive consistent and frequent communication about product offerings and campaigns to staff members across the organization.
• Establish the management process for the Premium Services teams, including service expectations, pipeline management, activity standards, and career development.
• Achieve and exceed yearly team revenue goals.

This job description is not crafted to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Proficiencies Or Equivalent Experiences

• Knowledge of managerial best practices.
• Ability to think creatively and develop strategy.
• Technically adept in using new tools and systems for prospecting and outreach
• Strong verbal and written communication skills are required.
• Ability to develop strong professional relationships internally and externally.
• Ability to work extended hours, which may include nights, weekends and holidays.
• Knowledge, Skills, Abilities & Other:

Experience : Minimum seven (7) years of experience working in professional sales and service preferred. Minimum two (2) years of management/supervisory experience preferred.

Supervisory Responsibility, if any: This position has supervisory responsibilities.

Travel: Position may require travel.

Additional Information

COVID-19 Vaccination Policy Proof of completed COVID-19 vaccination and booster will be required prior to your start date.

Work Environment

This job operates in a professional office environment. In addition to working office hours staff may be required to work Timberwolves and Lynx games as well as external events including but not limited to: charity and networking events. Work is both sedentary and active in nature. The working environment is generally favorable, and office lighting and temperature are adequate. Work is generally performed within an office environment with standard office equipment available. This job also operates in a sports arena, which includes bleachers/steps as well as moderate noise levels.

Physical Demands

Work is generally sedentary in nature. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate and exchange information with others both in person and over the telephone. The employee frequently is required to remain in a stationary position, as well as operate computers and other office equipment. Staff will occasionally ascend and descend bleachers/steps and traverse around the arena both on event days and non-event days. Staff will frequently move boxes of merchandise and equipment weighing up to 30 pounds.

EEO Statement

The Minnesota Timberwolves and Lynx are an equal employment opportunity organization.

Our DEI Commitment

Our Diversity, Equity, and Inclusion initiatives reflect our nature as a Pack. Each one is defined by our collective strength and effort to move everyone forward. Through DEI, we speak up against social injustices, marginalization, and oppression, provide equal opportunities, embrace the differences of others, and create an environment where everyone feels accepted and welcome. Together, we empower each other to be champions of change, help put those around us in a position to win and use our voices for good.

As an organization, we’re proud to commit to accountability, transparency, change, and building DEI into everything we do; because when we do, our community becomes stronger.

E-Verify Statement

We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot prove this, we will give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any action might be taken against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

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